American airlines central baggage resolution office phone number

American airlines central baggage resolution office phone number

Ticket Counter Hours

Monday, Tuesday, Wednesday:

4:05 a.m. - 6:30 a.m.

7:30 a.m. - 4:30 p.m.

5:30 p.m. - 9:30 p.m.

Thursday, Friday, Sunday:

4:05 a.m. - 6:30 a.m.

7:30 a.m. - 4:30 p.m.

5:30 p.m. - 8:30 p.m.

Saturday:

4:05 a.m. - 12:15 p.m.

2:00 p.m. - 4:15 p.m.

6:00 p.m. - 8:30 p.m.

Baggage Claim Hours (Daily)

9:00 a.m. - 11:00 p.m.

Primary Phone: (408) 938-5630

Alternate Phone: (408) 938-5631,32

Minimum Check-In Time

45 minutes before scheduled departure with baggage

30 minutes before scheduled departure without baggage

Ticket counter and baggage claim hours are subject to change. Please check in with your airline for the most up-to-date information.

COVID Test & Travel Resources for American Airlines Passengers

Nonstop Cities Served


American Airlines Phone Numbers and Emails

Toll-Free Number:

  • (800) 433-7300

    Reservation And Ticket Changes (English)

Customer Service:

  • (800) 882-8880

    Aadvantage

  • (800) 223-5436

    Automated Flight Information

  • (800) 535-5225

    Baggage Delays

  • (800) 677-9555

    Gift Cards

  • (800) 433-1790

    Meeting Services Desk

American Airlines Emails:

Business Customer Service

Business Extra, Hong Kong

Discounts/ Rewards/ Cashback

Gift Cards

Investors/ Franchising

Transfer Agent

Media

More phone numbers and emails Less phone numbers and emails

American Airlines Contact Information

Corporate Office Address:

American Airlines, Inc.

4333 Amon Carter Boulevard

Fort Worth, Texas 76155

United States

Other Info (opening hours):

Additional Fax Numbers:

Refunds: +1480-693-2759 (International)

Privacy Inquiries

American Airlines

c/o Privacy Office

1 Skyview Drive, MD 8B503

Fort Worth, TX 76155 USA

Overnight Mail

American Airlines Customer Relations

4255 Amon Carter Blvd. MD 2400

Fort Worth, TX 76155-2603

Refunds

American Airlines

Attention: Passenger Refunds

4000 E. Sky Harbor Blvd.

Phoenix, AZ 85034

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Summary of American Airlines Customer Service Calls

14.1K TOTAL
CALLS

12:08 AVG CALL
DURATION

13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Airlines Customer Service?

Request for Information Question:

  • 8h ago “Status of flight 441”
  • 1d ago “Check the status of my flight”
  • 1d ago “Confirmation”

Activation/ Cancellation Question:

  • 6d ago “Cancelation”
  • 9d ago “Cancel flight and refund”
  • 12d ago “Cancel flight”

Return/ Replace Question:

  • 7d ago “Change flight”
  • 17d ago “Flight changed”
  • 21d ago “Change a flight”

Product/ Service Question:

  • 1d ago “Buy ticket”
  • 1d ago “I want to book a ticket”
  • 2d ago “Will miss my connecting flight”

Refund Question:

  • 15d ago “Refund seat purchase”
  • 18d ago “Book flight using refund”
  • 1M ago “Refund flight”

Payments and Charges Question:

  • 7d ago “Reimbursement for a flight”
  • 8d ago “Unauthorized charges”
  • 20d ago “Military Discount”

Staff Question:

  • 8d ago “Need wheelchair service”
  • 21d ago “Customer service”
  • 29d ago “Ask for full wheel services”

Account Question:

  • 10d ago “Reset password. How to ?”
  • 15d ago “Password”
  • 16d ago “Merge two accounts”

Shipping and Delivery Question:

  • 14d ago “I have not recieved my refund”
  • 1M ago “See if a flight arrived”
  • 1M ago “Back last scanned in London when I arrived in bilboa”

Cards Question:

  • 29d ago “Info re my ASdvantage credit card”
  • 1M ago “Book flight and credit card”
  • 3M ago “Cuba landing card”

Employment Question:

  • 2M ago “Jobs”
  • 5M ago “Applying. Job”
  • 6M ago “Trying to find a job”

Website/ Application Question:

  • 2M ago “Website not working”
  • 11M ago “App not working”
  • 1Y ago “Needed a covid testing site for american airlines traveling international”

Other Question:

  • 1h ago “Credit to use”
  • 1d ago “Res”
  • 1d ago “Miles”

About

American Airlines Privacy Policy

To read more: https://www.aa.com/i18n/customer-service/support/legal-privacy-copyright.jsp?anchorEvent=false&from=footer

American Airlines FAQ

Please enable JavaScript to fully experience this site. www.aa.com will redirect The User to the home page of the country / region site The User of Website choose. The company is dedicated to providing a positive travel experience for all customers. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service. See what American Airlines have to offer. Purchase a vacation package at AAVacations.com including air, hotel, rental car, activities and more. Make individual bookings for air, car, hotel and activities. The User can use AAdvantage miles to purchase hotel stays and rental cars. The Client of American Airlines can also use AAdvantage miles to purchase vacation packages. The User of Website can cancel The Client's reservation online. Cancellation penalties will not apply to car rentals. From the Cars home page, select the American Airlines's' Cars tab at the top of the page.

To read more: https://www.aa.com/i18n/customer-service/faqs/faqs.jsp?anchorEvent=false&from=footer

American Airlines Pros and Cons

Pros: Worse customer service at any level, No pros, Finally getting home, Customer service, Pricing and available flights

Cons: Poor customer service, Customer relations, No respect for passengers, Delay after delay, Flights delayed or cancelled

Related Companies

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Summary

American Airlines is the world’s biggest airline, and is a founding member of the oneworld alliance. American flies nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries, with U.S hubs at Dallas/Fort Worth, Chicago O’Hare, Miami, Charlotte, Los Angeles, Phoenix, Philadelphia, New York JFK and Washington Reagan. The company website is AA.com where you can book tickets, check flight status, careers, vacations and find other information on the airline.

The quote we received from AA Customer Service: "Thank you for flying American. If you need to contact us for assistance after your trip is complete, you can reach our Customer Relations team at bit.ly/AACR1" "

American airlines central baggage resolution office phone number

American Airlines is ranked 66 out of 259 in Airlines and Air Transport category

Area Served

USA, Worldwide

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American airlines central baggage resolution office phone number

American airlines central baggage resolution office phone number

American airlines central baggage resolution office phone number

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How do I file a baggage delay claim?

How To Claim Delayed Baggage Compensation – A Guide.
Contact a Baggage Claim Desk. ... .
File your delayed baggage claim immediately. ... .
Request an overnight kit. ... .
Ask for an allowance for reasonable expenses. ... .
Check the status, wait and be patient. ... .
Claim your rights formally..

How do I contact where my suitcase is?

To share your experience or to request further information, you can contact Where's My Suitcase directly by email at: [email protected]. **Please note, we will respond to your email as soon as possible. Emails received after 12:30 AM EST will be answered after 8 AM EST.

Do airlines compensate for delayed baggage?

Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost.

What is the phone number for American Airlines customer service?

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.