Bed bath and beyond return policy without receipt

If you're like us, one step into a housewares store like Bed Bath & Beyond can mean leaving with a bag full of stuff you didn't even realize you needed. And when you get home and question that impulsive throw pillow purchase, it's nice to know that no-questions-asked refunds exist.

But next time you go on a shopping spree at Bed Bath & Beyond, make sure you cling to your receipt. ABC News reports that the store will be a little less lenient with its return policy starting April 20. If you've lost your receipt, and the store can't locate your purchase in its system, you'll be awarded a store credit, minus 20% of the item's current selling price.

Up until now, Bed Bath & Beyond, allowed customers to return receipt-less items for full-store credit. The new rule feels like a wrist slap, but Racked reports that it's probably in place to discourage abuse of the otherwise generous return policy.

More From Good Housekeeping

Bed bath and beyond return policy without receipt

Generally, the store will be able to look up your transaction history if the item was purchased from a registry or if you bought it with a credit card within 365 days of the return. But if you used cash and have no receipt, you'll be hit with the "20% fine," so to speak.

Sounds like it's about time to organize that receipt folder (read: the pile of paper clutter on your desk) once and for all.

TELL US: What do you think of the new policy?

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[via ABC News

Overseeing all things home for GoodHousekeeping.com and HouseBeautiful.com, Lauren swoons over midcentury design and employs tough-love approach to decluttering (just throw it away, ladies). She loves anything neon coral, puts bacon on her veggie burgers, and would follow Tina Fey and Amy Poehler to the end of the earth.

Bed bath and beyond return policy without receipt

  • You have up to 90 days after purchase to exchange or return unless noted in our exceptions below.
  • We want you to love what you buy from us, but we get it – sometimes it just doesn’t work out. Whether you didn’t like it, or it didn’t work as expected, we’ll try to make it right. If you’d like to make an exchange or return, here’s what you need to know. 
  • Just provide your receipt, and we will refund the purchase price to the original form of payment.

  • Purchases made with a gift card will be refunded as Merchandise Credit. 

  • Return Exceptions
  • Non-Returnable Items
  • What Is Bed Bath And Beyond Returns Without Receipts?
  • What Is Bed Bath And Beyond Gift Registry Returns?
  • Store Pickup Returns
  • What Is Bed Bath And Beyond Marketplace Returns?
  • What Is Bed Bath And Beyond ID Requirements?

Return Exceptions

Bed bath and beyond return policy without receipt

Smart Home Technology

  • Smart Home Technology – Smart home thermostats, smart security & safety and smart doorbell products, etc. can be exchanged or returned within 30 days of purchase. Please Note: For these items purchased between 11/15 and 12/31, returns will be accepted until 1/31.
  • Seasonal Items – Patio furniture, grills, holiday products, and décor, etc. can be exchanged or returned within 30 days of purchase.

Bed bath and beyond return policy without receipt

Electrics

  • Electrics – Small kitchen appliances, soda machines, robotic vacuums, baby monitoring devices, and personal care appliances, etc. can be exchanged or returned within 60 days of purchase.

Air Mattresses

  • Air Mattresses – New and unopened air mattresses may be returned within 90 days of purchase. Opened air mattresses may be exchanged for a similar item only within 60 days of purchase.  

Bed bath and beyond return policy without receipt

Baby, Toddler and Maternity

  • Baby, Toddler and Maternity
    • Clothing – Baby, toddler and maternity clothing that is new, unused and has all tags may be exchanged or returned within 90 days of purchase.
    • Car Seats and Strollers – Car seats and strollers in new and unused condition with all original packaging, warranty and registration information included may be exchanged or returned within 90 days
    • Breast Pumps – Breast pumps that are unused, unopened and in original sealed packaging may be exchanged or returned within 90 days
    • Seating and Activity Items – Pack n plays, swings, high chairs, boucers, baby seats, and walkers/entertainers must be returned in new and unused condition with all original packaging and may be exchanged or returned within 90 days.

Non-Returnable Items

Bed bath and beyond return policy without receipt

    • As-Is Items
    • Beyond Deals
    • VEBO experiences are not returnable.
    • Monogrammed, Personalized, Custom-Made and Special-Order Items
    • Gift Cards
    • Shipping, Delivery, Gift Wrap and Assembly Charges

What Is Bed Bath And Beyond Returns Without Receipts?

We may be able to help! If your purchase was made within the past year, we’ll try to find a record of it using the original credit/debit card, checking account or number associated with a registry, online order or gift card. 

If we’re not able to track down your receipt, you still may be able to return or exchange new and unopened items without a receipt.  These items may be accepted for exchange or a refund in the form a Merchandise Credit of the current selling price less 20% (we assume customers make the most of our famous blue coupons). Whenever we issue a Merchandise Credit, we’ll ask you to show us a government-issued photo ID*.  Returns of opened or used items without a receipt will not be accepted.

What Is Bed Bath And Beyond Gift Registry Returns?

Bed bath and beyond return policy without receipt

  • Wedding Registry – Wedding registry purchases may be exchanged or returned for a Merchandise Credit within 365 days of purchase. 
  • Baby Registry – Baby registry items that are new and unopened may be exchanged or returned for Merchandise Credit within 365 days of purchase. For used items, the standard return policy applies. 

Store Pickup Returns

  • You may return items from your Store Pickup order to any store by using your ready for pickup notification as your proof of receipt. Store Pickup orders cannot be returned online and must be brought back to store.

What Is Bed Bath And Beyond Marketplace Returns?

  • All marketplace items have a pre-paid shipping label sent via email or in your package for hassle-free returns. Marketplace items follow our return policy guidelines when determining eligibility. At this time, marketplace items cannot be returned in stores. Should you need assistance please go to your My Account page where you can contact the seller directly.

What Is Bed Bath And Beyond ID Requirements?

  • We may limit or deny returns based on our use of a third-party refund verification system that helps protect against abusive or otherwise non-permitted returns. You may be required to present a valid photo ID* that may be retained in a secure, encrypted database, where permitted by law. Bed Bath & Beyond Inc. reserves the right to refuse any return.

  • Bed Bath & Beyond accepts the following IDs for returns: U.S. or Canadian Driver’s License, U.S. State ID, Canadian Providence ID, Passport, U.S. Military ID, Matricula Consular, Mexican DL, and Mexican Voter Registration Card

Can you return an item without a receipt?

If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction.

Can I return something to Bath and Body Works without the receipt?

You can always make a return at Bath & Body Works without a receipt. It's one of the many reasons Bath & Body Works make great gifts. Whether you're the one who made the purchase or not, you can always do returns, even with no receipt. You cannot get cash back without a receipt.

Can you return items to any Bed Bath and Beyond?

Returns can be made at any nationwide Bed Bath & Beyond store and you can also return items to the Returns Processing Center.

Can I return something to Bed Bath and Beyond without the box?

Do Items Have To Be In Original Packaging? No, absolutely not. Just bring the item back in, apparently in whatever condition, and they'll refund 100% of your money if you still have your receipt.