Blue cross community centennial provider phone number

To Contact Blue Cross Blue Shield:

Member Services

Table of Contents Show

To Contact Blue Cross Blue Shield:
To Contact Presbyterian Health Plan:
To Contact Western Sky Community Care:
Blue Cross Community Centennial
Blue Cross Community Centennial Care
Other Topics That May Be Useful
User Reviews
Is Blue Cross Blue Shield of New Mexico Medicaid?
How do I contact Medicaid in New Mexico?
How do I get a New Mexico Medicaid card?
What is timely filing for New Mexico Medicaid?

(866) 689-1523

TTY/TDD: 711

Care Coordination
(877) 232-5518

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Presbyterian Health Plan:

Member Services

24 Hours

(505) 923-5200

(888) 977-2333

TTY: (888) 872-7568

Navajo Hotline

In Albuquerque: (505) 923-5157

Outside Albuquerque: (888) 806-8793

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Western Sky Community Care:

Member Services

Monday – Friday, 8:00 a.m. – 5:00 p.m.

(844) 543-8996

TTY: 711

Care Coordination

(844) 543-8996 (ask for “Care Coordination”)

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

BlueCross BlueShield Of New Mexico/

Blue Cross Community Centennial

Blue Cross Community Centennial is a health insurance plan. This plan is part of New Mexico's Medicaid program. Those who qualify for full Medicaid can enroll with a managed care organization (MCO). Blue Cross and Blue Shield of New Mexico (BCBSNM) is one of the MCOs offering Medicaid coverage.

BCBSNM wants to make sure you get the health care you need. Our plan covers services that are medically necessary. It includes coverage for:

Being in the hospital
Emergency and urgent care
Preventive care
Diagnostic tests
Family planning
and much more!

Transportation services through BCBSNM contractor, LogistiCare: trip must be medically necessary (doctor appointments, dialysis, counseling). To reserve a ride, call 1-866-913-4342, M-F 8-5; Hearing Impaired (TTY): 1-866-288-3133.

Please visit our website for more information: https://www.bcbsnm.com/community-centennial/

Blue Cross Community Centennial Care

Statewide Provider

Address:

Blue Cross Community Centennial

5701 Balloon Fiesta Pkwy

Albuquerque, NM 87113

Toll Free Phone: 866-689-1523

Services Provided:

Blue Cross Community Centennial Plan is a health insurance plan that is part of New Mexico's Medicaid program. Plans include medical benefits, drug coverage, dental and vision care, behavioral health, transportation and long term care. Value added services include physical health services, maternity services, and behavior health services. Home meal delivery, Native American Traditional Healing and Wellness, remote monitoring program and respite bed are offered for under physical health service.

Information provided by: the New Mexico Aging & Long-Term Services Department

Blue Cross Community Centennial provides Care Management and Care Management Services; Condition Management Programs for Asthma, Diabetes and Heart Disease; Programs to Quit Smoking, Manage Weight and Get Fit; 24/7 Nurse Line; Maternity Program; and Behavioral Health Services.

Languages

User Reviews

There are no reviews for this agency yet.

Record last updated: Jun 16 2022 8:07AM

Contact Us – Use the information shown here to call or email us with questions about the Blue Cross Community Centennial Plan.

BCBSNM Member Services	If you have questions about the Blue Cross Community Centennial Plan, we can help. To ask about what your plan covers, find a provider, change your PCP, and more, just call us. Call us toll-free at 1-866-689-1523. Members with hearing or speech loss can call the TTY/TDD line at 711. Member Services is available 8 a.m. to 5 p.m., Monday–Friday. If you call after hours, please leave a message. We will return your call the next business day. You can also email us. Write to us at: Blue Cross Community Centennial P. O. Box 27838 Albuquerque, NM 87125-7838
BCBSNM Health Services	Call toll-free 1-877-232-5518. TTY: 711. 8 a.m. to 5 p.m., Monday–Friday
BCBSNM Behavioral Health Services	The type of service needed depends on the situation. A Care Coordinator can help members find out what services are covered. Call toll-free 1-877-232-5518. TTY: 711.
New Mexico Crisis and Access Line (NMCAL)	NMCAL is available to New Mexicans during a mental health crisis. Use this state-wide toll-free phone line to access local help and resources. There are mental health professionals ready to help 24 hours a day, 7 days a week. Call NMCAL at 1-855-NMCRISIS (1-855-662-7474). If you have a life-threatening emergency, please call 911.
Special Beginnings® Maternity Program	Call toll-free 1-888-421-7781. TTY: 711. Email
24/7 Nurseline	Call toll-free 1-877-213-2567. TTY: 711.
Transportation Services	BCBSNM contracts with ModivCareTM for transportation services. Reservations: 1-866-913-4342 Ride Assist: 1-866-418-9829 (If you have questions about a ride that you've already scheduled, or if you need to cancel your ride) Hearing Impaired (TTY): 1-866-288-3133 8 a.m. to 5 p.m., Monday–Friday Closed weekends and holidays
Community Social Services	Call toll-free 1-877-232-5518, option 3, then option 5. TTY: 711. 8 a.m. to 5 p.m., Monday–Friday
Ombudsman Specialist	Call toll-free 1-888-243-1134. TTY: 711. Email
Member Advisory Board	Call 1-505-816-4316. TTY: 711. Email
Native American Advisory Board	Call 1-505-816-2210. TTY: 711. Email
Provider Services	If your provider needs to contact us, they may call the BCBSNM Provider Services Unit at 1-800-693-0663.
Blue Access Internet Help Desk	If you need help getting into our secure website, Blue Access for MembersSM, call the Help Desk toll-free at 1-888-706-0583 (TTY: 711). The Help Desk is available 24 hours a day, 7 days a week.

Do you want to join this health plan? Find out if you are eligible and how to enroll.

You can get the information on this website in Spanish. You can also get this information in alternate formats.

Is Blue Cross Blue Shield of New Mexico Medicaid?

Blue Cross and Blue Shield of New Mexico (BCBSNM) is one of the MCOs offering Medicaid coverage. BCBSNM wants to make sure you get the health care you need. Our plan covers services that are medically necessary.

How do I contact Medicaid in New Mexico?

Most Requested If you continue to have problem accessing the chat icon call, Customers can call 1-800-283-4465 and Providers can call 1-800-299-7304.

How do I get a New Mexico Medicaid card?

To apply online, please visit the YES New Mexico online application portal. For additional application information, visit the Apply for Benefits page. You will be able to download an application form directly from the site. You may also find out if you qualify through the Marketplace application.

What is timely filing for New Mexico Medicaid?

(1) Claims for services must be received within 90 calendar days of the date of service unless an alternative filing limit is stated within this section.