Language assistance servicesBlue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others. Show
Request language assistance  The key to using your benefitsYour member ID card is your key to using your medical plan benefits. It has important information related to your coverage, including out-of-pocket costs and helpful contact numbers. You should take it with you to all of your appointments along with any other health insurance cards you may have, such as a Medicare card.
fepblue AppYou can easily view and securely share your card on the go using our free fepblue app.
Physical CardWe only send member ID cards in the contract holder's name. If you’re on a Self Only contract, you’ll receive one card. Self + One and Self & Family contract holders will receive two ID cards.
MyBlue® accountYou can view your card online using your MyBlue account. You can also order additional cards and view a PDF of your temporary card if you’ve misplaced it. Access your card anytime, anywhere on our appThe easiest way to use your member ID card is with the fepblue app. You can quickly view your coverage information and important contact numbers 24/7. You can also securely share it with your Preferred providers with just a tap. Plus, iOS users can save it to your Wallet for added convenience. Want additional cards for all the members on your contract? With the fepblue app, everyone can have a digital version of their member ID card right at their fingertips. Get the app
Important coverage informationYour member ID card contains information related to your specific coverage, including:
Helpful contact numbersYour member ID card features phone numbers you can call to get answers to your questions about our programs, benefits and tools, including:
These numbers are also available here on our site.
Keep your information safe and secureWe’re committed to protecting our members, healthcare providers and federal benefits against healthcare fraud. But we can’t stop healthcare fraud alone. Here’s how you can protect your information:
If you suspect fraud, call the FEP Fraud Hotline at 1-800-337-8440. How will I get and use my member ID card?Always show your new member ID card to health care providers so they can quickly access your health plan benefits and help you get the most value from your plan. If you’re new to Florida Blue, you'll receive a member ID card with your plan documents after you've made your first payment. If you’re already a member and currently have a plastic Florida Blue ID card with a magnetic stripe, your benefit information will automatically be updated on the effective date of your new coverage. And remember: only the primary policyholder’s name will show on the card even if your plan covers your whole family. Can I get a new card if I lose mine?To get a replacement member ID card anytime, log in and click ID Card in the upper right corner. Or click My Plan, then ID Card on the mobile app.
BCBS Customer ServiceThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card for customer service or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for individuals and families or employer insurance information online. Or get connected to your local Blue Cross Blue Shield company to shop for insurance by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. What is an insurance contract number?The contract number is different from the plan number. The purpose of using a contract number is merely to identify the insurance contract—this number can be the contract number given by the TPA or carrier, or the policy number, as long as there is a unique identifier.
Is identification number the same as policy number?A policy number is a unique identifying number given to every person enrolled with a specific health insurer. A Member ID is an internal reference number associated with a particular enrollee within a health insurer's system.
What is group ID on insurance card?Group number: Identifies your employer plan. Each employer choses a package for their employees based on price, or types of coverage. This is identified through the group number.
What BCBS plan starts with R?ID cards for FEP members do not display a three-character prefix. Rather, all FEP member ID numbers begin with the letter “R,” as highlighted on the sample ID card below.
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Contract number on insurance card blue cross blue shield
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