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- Overview
- Rooms
- Location
- Amenities
- Policies
4.5/5 Wonderful
Popular amenities
- Pool
- Free WiFi
- Parking included
- All inclusive
- Air conditioning
- Spa
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
Explore the area
- Popular LocationAquaworld4 min walk
- Popular LocationBallenas Beach7 min walk
- Popular LocationMaya Cancun Museum10 min walk
- AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive
Room options
About this area
Cancun
Located by the ocean, Fiesta Americana Condesa Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Travelers eager for a bit of culture can stop by Cinemex La Isla Cancun, while those who have shopping on the agenda may want to visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Cancun Bullfight ring. With jet skiing, kayaking, and scuba diving nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guide Opens in a new window
What's nearby
Aquaworld - 4 min walk
Ballenas Beach - 7 min walk
Maya Cancun Museum - 10 min walk
El Rey Ruins - 3 min drive
Delfines Beach - 6 min drive
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
About this property
Fiesta Americana Condesa Cancun All Inclusive
4-star all-inclusive property revitalized in 2019 and located in Zona Hotelera
3 poolside bars, a swim-up bar, and a terrace are just a few of the amenities provided at Fiesta Americana Condesa Cancun All Inclusive. Indulge in a massage, a facial, and a body wrap at Miiluma Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature international cuisine and ocean views. Yoga classes are offered at the health club; the property also has shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
- 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
- Free valet parking
- An electric car charging station, massage treatment rooms, and an elevator
- A banquet hall, luggage storage, and outdoor furniture
- Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
All 507 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
- Bathrooms with rainfall showers and eco-friendly toiletries
- Flat-screen TVs with satellite channels
- Wardrobes/closets, LED light bulbs, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (some restrictions)
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the
following: environment, community, cultural-heritage, the local economy.
Languages
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered valet parking on site
Limited onsite parking (max 1 space per unit)
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
10 restaurants and 1 coffee shop/cafe
3 poolside bars, 1 swim-up bar and 1 bar
24-hour room service
Coffee/tea in common area(s)
Restaurants on site
Kalmia
Kambú
El Mexicano
Rosato
San Telmo
Things to do
2 outdoor pools
Children's pool
Fitness center
Full-service spa
Lifeguards on site
Sauna
Shopping
Spa tub
Steam room
Yoga classes
Family friendly
2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Elevator
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Business services
Conference center (27000 square feet of space)
Meeting rooms - 12
Outdoors
Beach loungers
Beach umbrellas
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace
Spa
9 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site
More
Beach towels
Communal living room
Renovated entire property - December 2019
Romance packages available
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Premium bedding
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Free local calls
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Restaurant dining guide
Safe
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Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18
Check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
We're sorry, properties in this area are unavailable for the dates you selected.
Access methods
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.60 per accommodation, per night
- Destination fee: USD 2 per accommodation, per night. This fee does not apply to children under 4 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 8 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
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Fiesta Americana Condesa Cancun All Inclusive
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Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
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Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun
Rating 5 - Excellent. 1740 out of 2527 reviews" "
Rating 4 - Good. 479 out of 2527 reviews" "
Rating 3 - Okay. 161 out of 2527 reviews" "
Rating 2 - Poor. 78 out of 2527 reviews" "
Rating 1 - Terrible. 69 out of 2527 reviews" "
4.5/5
Property conditions & facilities
Traveled with partner Nov 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was mediocre at best. It's very pretty and smells amazing. The service staff is very polite and very accommodating. Our hotel room was located right in front of construction which was not ideal. We also were guided into the vacation package gimmick which was fine. The sales man was
very polite and super awesome. The quality assurance manager was terrible. I was very angry after leaving the office and it made me absolutely never want to stay with the fiesta Americana brand ever again. He was argumentative and down right rude. The food is mediocre. The restaurants were edible but that's about it. The Italian restaurant was our worst experience. The food was terrible, we were only given one menu and when asked for another they said they did not have enough, and our table was
unbalanced. Most of the tables in the resort were unbalanced. There are not many options for activities either- there is only singing and dancing. If you want any night activists you will have to leave. There is no shuttles only taxis- including the airport. The desserts are not recognizable and the ones that are, are terrible. The spa is double American prices for less time. Over all there are major pros and cons. Makes it average at best. Was glad I got a good deal on the room because I would
have been pissed if I paid more than what I did- we booked on Expedia for $232. Stayed 7 nights in Nov 20223/5 Okay
Traveled with partner Nov 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was so friendly, food amazing especially the Mexican restaurant and the taco bar by the beach. Only thing I don’t like is being hit up by the timeshare
people the second you arrive. It was amazing at the resort. Stayed 7 nights in Nov 20225/5 Excellent
Traveled with partner Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved having our own plunge pool off our patio. Stayed 5 nights in Nov 20225/5 Excellent
Traveled with group Nov 7, 2022 Liked:
Cleanliness, staff & service, amenities, property conditions & facilities This was by far one of the best vacations I’ve had!! The resort was smaller than some which was actually quite nice as everything so accessible!! Rooms were nice and beds quite comfortable. Staff we’re so kind and friendly. The food was AMAZING!! Oh and the massage by the beach was a dream come true!! Several in our group are already planning to book
again!5/5 Excellent
Nov 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort that was beautiful and took care of everything. 5/5 Excellent
Traveled with family and small children Nov 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is like it is in the photos. Service was excellent as well5/5 Excellent
Traveled
with family Nov 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities I like that is more typical than the other hotel there 5/5 Excellent
Traveled with partner Nov 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions &
facilities We loved the view ,staff ,food quality very very nice …5/5 Excellent
Traveled with partner Nov 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were incredibly helpful and friendly 5/5 Excellent
Traveled with family and small children Nov 2, 2022 Liked: Cleanliness, staff
& service, amenities, property conditions & facilities Excelente hotel, súper limpio, hermoso, pero sobre todo un personal excepcional. En especial para nosotros, que estábamos con dos niñas con necesidades especiales. 5/5 Excellent