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1.0 out of 5 stars Major Issues
Reviewed in the United States on February 27, 2022
1. UV Light feature never worked upon arrival, I suspect bulb issue.2. Fan motor after running has a quiet high pitch sound, when unit turned off high pitch sound continues until it stops spinning. Though this high pitch motor noise isn't loud, it's loud enough to be irritating.3. Slowest speed on fan not very quiet for people who want it on at night in a bedroom.4. Plastic housing of this product and a couple of the access doors etc...tend to occasionally pick up a rattle, forcing you to walk over to it to touch the various plastic panels to get them to be quiet.** Overall disappointing product as for the money I expected much better quality.Online order, and don't want to waste my time with the return process like some other consumers who bought this product I'm living with the issues.
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Top reviews from the United States
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Reviewed in the United States on August 26, 2022
This does exactly what it is meant to do. Love it!
Reviewed in the United States on January 31, 2022
over all it is OK, I do not like the air discharge around the side of the top. I would have liked the discharge to blow up into the room. if you sit near, the air is cool which makes you put on a sweater or something to stay warm.
Reviewed in the United States on June 6, 2022
The noise level is like quiet noise, it does the job.
Reviewed in the United States on August 29, 2022
We loved the smaller device of the same model so we bought for this larger one for bigger room. However, we noticed the first unit had defect or major
shipping damage that the device kept making large vibration noise.
We got a replacement device but it still gives me noticeable noise level and I cannot stand sometimes while I’m reading books.
Performance is good but the noise level is way higher than other models especially compare to the smaller unit of the same company…
Reviewed in the United States on March 12, 2022
It doesn't clear the air like it says I have to use one in the living room and one in my bedroom
Reviewed in the United States on November 20, 2020
I purchased the large size air purifier and I am disappointed at the level of noise once the fan is past the first level it gets really noisy. It is not possible to measure its effectiveness with keeping air levels free of all pollutants. I hope it does what it is reported to do!
Reviewed in the United States on May 25, 2020
Update: 04/24/22 The UVC bulbs are finally available to order directly through Amazon. unfortunately despite the fact that Amazon will happily sell you this air filter/purifier you will be unable to purchase from Amazon the UVC bulb if you live in California. If you try to order the replacement UVC bulb you will get the following error.
“This product does not meet
California air cleaner regulation requirements, and cannot be shipped to California”
This is of course idiocy on Amazon’s part because they gleefully sold me the air filter purifier and they’re still available if you wish to order them and have them shipped to California. It is beyond me to understand how Amazon can sell me the air filter/purifier yet not send sell me the replacement for the UVC bulbs that come in each unit.
The filter works as expected but the large Room unit is a bit
noisy or even on the lowest setting than I expected.
I am also own their medium size unit and it is totally quiet.
I’m reducing my overall rating to two stars due to The inability to order replacement UVC bulbs for this unit.
Reviewed in the United States on October 20, 2020
I first bought a medium HoMedics Total Clean Tower sir purifier directly from the company and it was great, no problems at all. Since we were having a lot of fires in this state and the air quality was bad, I purchased the same puriifier but in the larger size through Amazon. This purifier is noisier on any fan level then the medium sized one even when it is put on level ground as recommended in their pamphlet insert. The UV-C light indicator was flashing red after only a few days, which indicated the bulb needs changing. I took the bulb out and re-inserted it to troubleshoot the bulb and perhaps it didn't have a secure connection, but after 20 minutes, it started to flash red again. I've written to the company twice as I did register this product with them the day it arrived requesting a new bulb. Have not heard anything about the bulb. For the price of >$240, I would not recommend.