If you used Western Union to send money to a scammer between January 1, 2004 and January 19, 2017, and you did not already file a claim, you still have time to make a request to get your money back. Show
How do I file a claim?To file claim, visit www.westernunionremissionphase2.com and click on the Petition Form. To be eligible, your form must be completed online or postmarked by August 31, 2022. The claims administrator is mailing more than 300,000 pre-filled claim forms to people who may be eligible for a payment. These prefilled forms show eligible loss amounts, based on reports people previously filed with Western Union. The Frequently Asked Questions on the Western Union Remission Phase Two website tell what to do if you agree or disagree with the loss amount printed on the claim form. What is this case about?For years, many people who lost money to scams sent their payment through a Western Union wire transfer. Scammers contacted people and promised prizes, loans, jobs, discounted products or other financial rewards in exchange for money upfront. They also pretended to be family members in need of cash, or law enforcement officers demanding payment. The scammers told people to send money through Western Union. No one received the cash, prizes or services they were promised. Because of joint investigations by the FTC, the Department of Justice (DOJ), and the U. S. Postal Inspection Service, Western Union agreed to pay $586 million and admitted to aiding and abetting wire fraud. DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers. The new deadline to file a claim is August 31, 2022. Who was eligible to submit a claim?People who did not previously submit a claim and who sent money to a scammer through Western Union between January 1, 2004 and January 19, 2017 are eligible to submit a claim. What kinds of scams are covered by these refunds?A variety of scams are covered by this settlement, including:
I think I am eligible for a refund. Can I get a copy of my receipt from Western Union?According to the Western Union website, you can request a receipt by email, using the following steps:
Who is the claims administrator for the Western Union matter?Gilardi & Co. LLC is handling the claims and refunds process for this matter. You can reach the administrator at or 855-786-1048. Download the Western Union® (WU) money transfer app and start sending money to Mexico and worldwide - with easily viewable exchange rates! Pay for your transfer instantly with a debit or credit card** or start a money transfer and complete the payment in cash at a nearby agent location! Sending money worldwide has never been easier with our money sending app. If you are a new customer: now you can transfer your FIRST money transfer for FREE!*. USE THE
TRUSTED MONEY SENDING APP TRUSTED INTERNATIONAL MONEY TRANSFERS SEND MONEY WITHIN THE US SENDING MONEY IS QUICK AND EASY Want to connect with us directly? Our customer care team is here to problem solve and answer any questions. We’re available by phone, email, or through convenient chat at https://wucare.westernunion.com/. FEES AND IMPORTANT DISCLOSURES How do I cancel a money order and get money back?With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. 12 To do so, either fill out a form or take the money order back to the place you originally bought it. Bring identification and any information you have about the money order to start the process.
Can I cancel a Western Union order?If you need to cancel or make changes to a funds transfer transaction after it has already been sent, call the Western Union Customer Service Desk at 1-800-325-6000, (Espanol at 1-800-325-4045).
How long does it take to cancel a Western Union money order?15-Mar-2022Knowledge
Refunds are completed in the original form of payment and within 5-7 business days from the date, they are processed.
Can you cancel a money order before it's cashed?Can you cancel a money order? You can cancel a money order that hasn't been cashed. (If it's already been cashed, skip ahead.) If you're not sure about your money order's status, you can track it by calling the issuer's customer service number or using the tracking feature on its website.
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