If you can use a secondary 2FA method to login to your account, you should remove the HubSpot app as a 2FA method until you can access another mobile device. This is to ensure your account security is not compromised. Show
Do I need to reset 2FA if I uninstall the app or get a new phone?Yes. If you uninstall the app or get a new phone, follow the steps below based on the 2FA method you chose on your old phone:
Can I set up 2FA on the HubSpot mobile app on multiple mobile devices?To minimize security risks, you can only use 2FA on the HubSpot mobile app on one trusted mobile device. To change your trusted device, follow the instructions in the section above. How do I access or refresh my 2FA backup codes?
How do I confirm that my team has set up 2FA?You must be a super admin or have permissions to edit account defaults to require and confirm 2FA setup for your team.
How do I require all users in my HubSpot account to use 2FA?Two-factor authentication is required for all HubSpot Professional and Enterprise accounts. For HubSpot Starter and free tools accounts, if you want to ensure all users log in using two-factor authentication, you must be a super admin or have permission to edit account defaults. If you have those permissions, you can update your settings to require all team members in your HubSpot account to use two-factor authentication. What countries are supported by 2FA?Two-factor authentication using the Google Authenticator app is supported globally. The countries that support SMS two-factor authentication are the same as the supported countries for calling. Any country-specific limitations still apply. For example, China is not supported by SMS 2FA. Verification code error: This doesn't look rightIf you see a This doesn't look right error after entering your verification code, it may be due to the time set on your device. To make sure that you have the correct time on your device or Google Authenticator app, follow the instructions below for Android, iOS, or Google Authenticator. Android
iOS
Google Authenticator
How do I enable 2FA on iOS 15 or later?If you set up 2FA using the HubSpot mobile app on an iOS device that's running iOS 15 or later, you may need to edit your focus mode settings to ensure that HubSpot 2FA prompts appear when you're logging in. How do I enable my twoAllow 2-Step Verification. Open your Google Account.. In the navigation panel, select Security.. Under “Signing in to Google,” select 2-Step Verification. Get started.. Follow the on-screen steps.. Is twoFor Google accounts, a valid 2FA method is built into every Android phone via the "Google Prompt" feature in Google Play Services, which pops up an easy "yes" or "no" prompt when you log in to a new device, saving you the hassle of typing in a code.
Is twoTwo-factor authentication for Apple ID is available in iOS 9, iPadOS 13, OS X 10.11, or later. If you create a new Apple ID on a device with iOS 13.4, iPadOS 13.4, macOS 10.15. 4, or later, your account automatically uses two-factor authentication.
How do I set up authenticator 2Set up Authenticator. On your Android device, go to your Google Account.. At the top, tap the Security tab. If at first you don't get the Security tab, swipe through all tabs until you find it.. Under "Signing in to Google," tap 2-Step Verification. ... . Under "Authenticator app," tap Set up. ... . Follow the on-screen steps.. |