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Automatically get better deals when you shop online

Capital One Shopping is a free tool that instantly searches for savings and applies them to your cart.

Save on small business essentials

Sign up for Capital One Spring (it’s free!) and get pre-negotiated discounts on what you and your employees need most.

More Specifics

• You must be a US citizen or permanent resident with a valid Social Security number.
• Account holders must be at least 18 years old or a joint holder with an adult.
• Account opening deposit must be from a personal checking account only. Please note:
  • We don't accept brokerage, money market or savings accounts (institutions put restrictions on these types of accounts that prevent electronic transfers).
  • If your check has the words "Payable Through" with another bank name listed near the memo field, it can't be linked.

Link Verification

• You'll need to verify ownership of your external linked checking account by confirming one or two small amounts that we'll deposit in your account. (You'll receive detailed steps on the final page of this account opening process.)
• If this is a joint account and your joint account holder is on your external checking account, that person is also required to confirm the 1 or 2 small deposits.
• If you choose to fund your account via a linked account, you (and your joint account holder if you have one) will not be able to make withdrawals from your Capital One Account until the link verification is complete.
• If you do not validate the link within 60 days Capital One may close the account, return the initial deposit including any interest earned to your linked account.

Interest & hold times on deposits

• Interest starts accruing on your deposit starting the next business day after we process your request.
• Keep in mind, if you receive an account bonus, it may be reported to the IRS and/or your state as interest or miscellaneous income.

Transfers

• Transfers to your checking account will generally be at your bank within 3 business days.
• Although Capital One does not charge fees, we can't control the fees charged by your existing bank. Generally, banks do not charge for electronic funds transfers.

Adding a link

• You may link up to 3 personal checking accounts. Learn more about how to add a link by mail or online.

Statements

• Accounts opened online will automatically be set up to receive electronic statements.
• You'll automatically receive a statement every quarter. If there is activity on your account - in other words, a deposit or withdrawal - you'll get a statement each month.

Access your account online or by phone.

• Sign in to www.capitalone.com 24/7.
• Call our Interactive Phone Service with 24/7 access at 1-888-464-7868.
• Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

FREQUENTLY ASKED QUESTIONS

How can I view my balance and recent transactions?

How do I update my personal information?

Just sign in online and click on your name in the upper right corner. If you don’t see your name, look for a gray circle in the upper corner. (On the mobile app, look for the circle above your account.) Then select Profile and click on the pencil.

How soon will my deposit be available?

For a mobile check deposit, as long as it’s received before 9 p.m. EST on a business day, it should post on the same day. Deposits at a Capital One location should generally be available the next business day. Direct deposits or deposits from external accounts, in most cases, should be available immediately once the transfer is complete. Learn how you can get paid up to 2 days sooner with early paycheck.

In most cases, direct deposits or deposits from external accounts should be available immediately once the transfer is complete.

If you need to change your PIN, sign in online and choose your 360 Checking account. Then click Account Services & Settings and select Change PIN under Manage Debit Card. Follow the prompts to change your PIN.

If you’re using the mobile app, simply choose your 360 Checking account and select View All from the I Want To... menu. Scroll down and select Manage Debit Card, then click on Change PIN and follow the steps.