How to sign up with zelle using email

Zelle® is an easy way to send money to friends, family, or other people that you know and trust. If you do not know and trust the person, we recommend that you use another form of payment. Do not use Zelle® to send money to people you do not know and trust.

PNC and Zelle® do not offer a protection program for any authorized payments made with Zelle®. For example, if you make a purchase using Zelle®, but you do not receive the item or the item is not as described or as you expected, you will not be reimbursed for the transaction. PNC does not recommend the use of Zelle® for the buying or selling of goods and does not offer a purchase protection policy if Zelle® is used for the buying or selling of goods.

Open the Bank of America® Mobile Banking app. Sign in and tap "Transfer | Zelle®," and then follow the on-screen instructions.

You can also add the Bank of America widget to your home screen to link straight to your contacts, giving you fast, direct access to send and request money.

No matter where they bank, you'll know if your friends and family are already using Zelle® - just look for the purple z next to their contact.

App store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

You can send, request, or receive money with Zelle®. To get started, log in to the U.S. Bank Mobile App or online banking and navigate to Send money with Zelle®. Select an email address or U.S. mobile number that friends will use to send you money, enter a verification code if you receive one, select the receiving account and select Enroll. You’re ready to start sending and receiving money with Zelle®.

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.2

To request money using Zelle®, choose Request money, select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit Request.3

Selecting a recipient is easier and more error-proof using Zelle® ready contacts. See What are Zelle® ready contacts? below for more information.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

Easily send and request money in the Chase Mobile® app. Here’s how to get started:

  1. How to sign up with zelle using email
    Sign in to the Chase Mobile® app and tap "Pay and Transfer"
  2. How to sign up with zelle using email
    Tap "Send Money with Zelle®"
  3. How to sign up with zelle using email
    Tap "Get started" (you may need to agree to terms and conditions)
  4. How to sign up with zelle using email
    Choose your account and add an email or U.S. mobile number. Tap "Next"
  5. How to sign up with zelle using email
    Enter your U.S. mobile number and tap "Next"
  6. How to sign up with zelle using email
    Note: You can also add up to 5 email address
  7. How to sign up with zelle using email
    Enter the code sent to your phone and Tap "Next"
  8. How to sign up with zelle using email
    Tap "Done" or "Send or request money"

Vendors must have an existing Zelle account in order to elect it as a payment method. Follow these steps to register with Zelle prior to completing the vendor onboarding process.


Enrolling via Financial Institution

  1. Visit enroll.zellepay.com.
  2. Select your bank or credit union from the list and follow the steps to enroll. 

Enrolling via App

If your bank or credit union isn't listed on enroll.zellepay.com, you can still enroll by downloading the Zelle app for Android or iOS. When you open the app, you will need to enter:

  • Your basic contact information
  • An email address
  • A U.S. mobile number
  • A Visa® or Mastercard® debit card with a U.S. based account

Your registered Zelle account name must match the name on your vendor registration.


Electing Your Payment Method

You will not receive any payments until you have successfully elected your payment method. Review our Payment Methods page to:

Can you use Zelle with just an email?

Zelle® is a convenient way to send and receive money from friends, family and other people you know and trust. You can send money to almost anyone with an eligible U.S.-based bank account using their email address or U.S. mobile phone number.

Can I use email instead of phone number for Zelle?

To receive money, just share your enrolled email address or mobile number with a friend or person you trust and ask them to send you money with Zelle®.

Why can't I register my email with Zelle?

A couple of reasons why you may be receiving this message: Your mobile number or email address is already enrolled with a bank or credit union. Your mobile number or email address is already enrolled with clearxchange.com.

Does Zelle use a Gmail account?

If they push to get your phone number or email to make a digital payment, this usually means it's a scam. Zelle will never send you an email regarding Facebook Marketplace. Examine the email address and look for phonies. Zelle will never send an email from gmail.com or other free email services.