Clinton
Clinton, 8-night family trip
Verified Hotels.com guest review
2/10 Poor
24 November 2022
We have been coming to this hotel for over 10 years and after this recent stay we will NEVER come back. We checked in, the dryer in our room was broken, coffee pot broken, lamp was broken (falling over) closet door was broken, called to have us changed, no apology at all, had to change our Disney plans cause we couldn’t wash clothes due to broken dryer. The newly changed room was FILTHY, floor was so dirty, the bottom of our feet were black. The bathroom has the previous persons pubic hairs in there!! Tried to do the jet tub, decided to clean it before hand and brown gunk came out of the jets, so I couldn’t let my kids even do that because it was so gross and filthy. We stayed there for 4 nights and wanted to clean, but the room had no vacuum or broom, I called the front desk and she said someone was going to bring us both…but no-one did. The next day we called again, and again no-one brought it again. Now more than 24 hours later we called a 3rd time, about an hour later someone brought us a broom, no vacuum. This hotel used to be nice, which is why we spent a little more to come here, but it is no longer worth it at all. I do not recommend this hotel at all. So many other great hotels in the same area, don’t waste your money here like we did.
Loved it. Huge rooms. Great price. The pool with the pirate ship slide kept us occupied for hours when Disney decided to close early.Brian
Stayed 2 nights in Dec 2022
0
10/10 Excellent
Travelled with family and small children
11 Dec,2022
Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort for small kids. Close to Disney !
Christopher
Stayed 6 nights in Dec 2022
0
10/10 Excellent
Travelled with family
11 Dec,2022
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay - kids had a blast and very friendly staff
Brittany
Stayed 4 nights in Dec 2022
0
10/10 Excellent
Travelled with family
11 Dec,2022
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay
Thomas E.
Stayed 5 nights in Nov 2022
0
8/10 Good
Travelled with family
5 Dec,2022
Liked: Cleanliness
The pool area was nice
Elmer
0
10/10 Excellent
Travelled with family
5 Dec,2022
Liked: Cleanliness, amenities, property conditions & facilities
3 bedroom suite. Nice privacy and quiet.
theresa
0
6/10 Okay
Travelled with family and small children
4 Dec,2022
Liked: Cleanliness
Disliked: Property conditions & facilities
It was would be easier to tell you what wasn’t broken or needing attention. I’ll list the top 3 for sake of time. The main toilet was stuck in a perpetual flush, the pull out couch was in terrible disrepair and the front door wouldn’t lock. It’s obvious the house keeping is doing it’s job well and maintenance did come within the day to fix the toilet. But it obvious they need to make some big up grades in these units. We won’t rent here again.
Jessica
0
6/10 Okay
Travelled with family, Travelled with family and small children
4 Dec,2022
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel check in staff was great, the hotel grounds and buildings are in dire need of updating, room was clean but outdated furniture finishings and appliances, it served the purpose for our stay. The area is convenient for shopping and area amenities.
anthony
0
8/10 Good
Travelled with family, Travelled with family and small children
1 Dec,2022
Liked: Cleanliness, amenities, property conditions & facilities
Always love it for the kids ! Just a little outdated on the appliances and the beds were a little uncomfortable but the staff and pool are always so wonderful !