Macys credit card phone number lost card

American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002
Haryana, India
Ph: +91 124 4190000

American Express Banking Corp.
One World Center,
Tower 2, B Wing, 8th floor,
Jupiter Mills Compound, Elphinstone,
Mumbai 400 013

Ph: +91 022 39667993 / 61877490 - 7590  

American Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall,
5th Floor, 100 Feet Road,
Srinivagilu, Ejipura, Koramangala,
Bangalore - 560 047

Ph:  +91 080 49262620

American Express Banking Corp.
Regus Citi Centre,
6th Floor, City Centre Mall,
Dr Radhakrishnan Salai, Mylapore,
Chennai - 600 004

Ph: +91 044 42218610

American Express

India Campus Building, Zone-6, Block A,

DLF Phase-5, Sec-43, Gurgaon 122002 

Ph: 0124-4830883  

If you need to speak to a live customer service representative in Macy’s Credit Card customer service you need to dial 1-888-257-6757. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report your card lost or stolen or to report fraudulent charges press 1.
  • To make a payment or to hear payment addresses press 2.
  • To inquire about placing an order on Macys.com or about a returned item that was purchased on Macys.com press 3.
  • If you would like to speak to the next available agent press 0.

Macy’s Credit Card Customer Service Hours

Live customer service representatives from Macy’s Credit Card are available from 10am to 10pm ET Monday-Sunday.

Macy’s Credit Card Customer Support Phones

  • Macy’s Credit Card Customer Support Phone is 1-888-257-6757. Live customer service representatives from Macy’s Credit Card are available from 10am to 10pm ET Monday-Sunday.
  • For An order related question or concern you need to dial 1-800-289-6229.
  • For Checks you give us to pay your Macy’s credit card bill(s) you need to dial 1-800-831-5873.

Macy’s Credit Card Mailing Addresses

Macy’s Credit Card Payments:
PO Box 9001094
Louisville, KY 40290-1094

Macy’s American Express Account Payments:
PO Box 9001108
Louisville, KY 40290-1108

Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Bldg. 9, Suite 910
Louisville, KY 40213

Macy’s Credit Card Live Chat Support

You can start a live chat session with a Macy’s Credit Card Support Agent on the Macy’s Credit Support page. To speak with a live agent, you need to press the “Chat Online” button.

Macy’s Credit Card support e-mail

Macy’s Credit Card doesn’t offer live support via e-mail.

Macy’s Credit Card Fax Number

Macy’s Credit Card does not have a fax number. Instead you can use 1-888-257-6757 phone number to contact Macy’s Credit Card.

Macy’s Credit Card Help Center

  • You can get more information about Macy’s Credit Card Customers on the Macy’s Credit Card Customers Support page.

Macy’s Credit Card Opening Hours

You can find more information about Macy’s Credit Card opening hours on the Macy’s Credit Card Stores Locator Page.

Macys Credit Card Headquarters

View Macys Credit Card headquarters location on a map.

Reach Real Person in Macys Credit Card by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Macys Credit Card Facebook account or Macys Credit Card Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Macys Credit Card are provided above.

What to do if Macys Credit Card Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Macys Credit Card customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Macy’s Credit Card Customer Service are the most accurate.

If you successfully reached a live customer service agent in Macys Credit Card please leave your instructions in the comments section below so everyone can use it.

How do I report my Macys credit card lost?

You can report a lost Macy's Credit Card either online or by phone at (888) 257-6757. More specifically, to report a lost Macy's Credit Card online, log in to macys.com, select "My Account", "Credit Summary" and then "Report a Lost or Stolen Card".

Can I use my Macy's credit card without the card?

You can get a virtual card number for a Macy's Credit Card credit card through Click to Pay instead, though. To enroll in Click to Pay with a Macy's Credit Card, just click the icon that looks like a box with two arrows pointing to the right when you check out with participating merchants.

What is the phone number to Macy's credit card?

If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229).

Can I pay my Macy's credit card over the phone?

You can pay your Macy's Credit Card balance online, by phone at (888) 257-6757, by mail or in person at any Macy's store.