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Looking for information on your 2022 Tax Rebate eligibility? Check your refund statusUse our Where’s my Refund tool or call 804.367.2486 for our automated refund system. When can you start checking your refund status?
Check your refund status now
How long will it take to get your refund?General refund processing times during filing season:
The Where’s my Refund application shows where in the process your refund is. When we've finished processing your return, the application will show you the date your refund was sent. All returns are different, and processing times will vary. What can slow down your refund?
Tips to help us process your return smoothly. Why is your refund different than you expected?Errors or missing informationIf your tax return had one or more errors, we may need to adjust your return leading to a different refund amount than you claimed on your return. We will send you a letter explaining the adjustments we made and how they affected your refund. If you have questions about the change, please call Customer Services. Tax refund offsets - applying all or part of your refund toward eligible debts
If you have a remaining refund balance after your debts are paid, we will send a check to the address on your most recent tax return. We cannot issue reduced refunds by direct deposit. For more details about state and federal offset programs, see Why Was Your Refund Reduced or Withheld (Offset)? Why did you receive a check when you requested direct deposit?You will receive a check if:
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