According to the US Bureau of Labor Statistics employment of Medical Assistants is projected to grow from 2019 to 2029 by
almost 20%. Compared to other occupations, this is a much faster growth rate. For this reason, those who have finished training or are on their path to finish a certification in this field should be aware of the type of questions that candidates are asked during interviews. According to Glassdoor, interviewees should expect to answer questions about health care
procedures and tending patient’s needs. Here are 5 frequent interview questions and answers for medical assistant job applicants in the United States. 1. How would you handle an upset patient coming up to the front desk and complaining?The keyword to answering this question is “empathy.” Your potential employer must be aware that you have the ability to put yourself in the other person’s shoes, and you can handle a difficult situation. Example Answer:
2. How do you handle stress and pressure in a fast-paced environment?Working as a medical assistant can sometimes feel stressful. Even though the stress level of a medical assistant job was ranked by the US News and World Report as average, some employers might be interested in knowing how you deal with a fast-paced environment. Answer this question with the truth. Let’s be honest, we all get stressed out at work sometimes. Example Answer:
3. Do you have experience working as a Medical Assistant?You want to stay honest with these type of questions as well. If you have no experience working as a Medical Assistant, you can always highlight your training. Example Answer:
4. If a patient were to suddenly become unconscious, what would you do?This question is a good opportunity for you to demonstrate your gathered skills in handling medical emergencies. Example Answer:
5. How do you protect patients’ confidentiality and protect medical records?This is a very important question. All healthcare workers must protect every patient’s health information privacy. Additionally, healthcare employers want to protect themselves and their teams from potential lawsuits and damage to their reputations. Ensure your interviewer is aware of your understanding of this topic. Example answer:
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