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COVID-19 information

Anthem is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Receive email from Anthem Blue Cross and Blue Shield (Anthem)

Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Availity access

The Availity portal offers health care professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.

At Availity, you can:

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Provider news & announcements

Get the latest articles and announcements on Anthem policies, clinical/UM guideline updates, regulatory changes, and much more.

Medicaid updates

Register Today: Continuing to Explore the Intersection of Race and Disability

We are here

Anthem Blue Cross and Blue Shield (Anthem) wants to grow and strengthen our relationships with you, our provider partners. We are looking for more ways to keep you in the loop and to work collaboratively with you, as needed, to ensure that you receive the necessary assistance and maintain satisfaction with Anthem.

  • We are here

Register today: Exploring the intersection of race and disability

Anthem is committed to making healthcare simpler and reducing health disparities. Open discussion about the disability experience for people of color and reducing implicit bias for those in healthcare is critical to improving the health and well-being of the communities in which we live and serve — all Americans.

  • Register today: Exploring the intersection of race and disability

Updates to AIM Outpatient Rehabilitative and Habilitative Services Clinical Appropriateness Guidelines

Join us in talking about racism and its impact on health

At Anthem, we are committed to addressing racism in our society through open discussions about trauma, injustice, and inequality. These conversations are critical to improving the wellbeing of all Americans and the communities in which we live and serve.

  • Join us in talking about racism and its impact on health

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Policies, guidelines & manuals

Find information on member benefits, program requirements, Utilization Management (UM) guidelines, clinical practice policies and other resources for providing care to our members.

Maternal child program

When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. That’s why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns.

Behavioral health

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts, and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

Provider tools & resources

    • Log in to Availity
    • Learn About Availity
    • Precertification Lookup Tool
    • Precertification Requirements
    • Claims Overview
    • Member Eligibility & Benefits Overview
    • Policies, Guidelines & Manuals
    • Referrals
    • Forms
    • Provider Training Academy
    • Electronic Data Interchange (EDI)

    Interested in becoming a provider in the Anthem network?

    We look forward to working with you to provide quality services to our members.

    Anthem blue cross blue shield wisconsin customer service number

    Individual Open Enrollment for 2023 is underway. More people than ever before qualify for financial help to lower the cost of health coverage. Explore options today.

    Our Plans

    Individual & Family Plans

    We offer affordable health, dental, and vision coverage to fit your budget. Plus, you may qualify for financial help to lower your health coverage costs.

    Medicare Plans

    Find a Medicare plan that fits your healthcare needs and your budget. Compare plans available in your area and apply today.

    Medicaid Plans

    We offer low-cost coverage for children, adults, and families who qualify for state-sponsored programs. Explore programs available in your state.

    Small Business Plans

    Our small business plans offer a full range of health insurance options for groups with 2 to 50 or 100 employees, depending on your state.

    Submit & Track Claims

    Quickly and easily submit out-of-network claims online.

    Know Your Benefits

    Review medical and pharmacy benefits for up to three years.

    Make Payments

    Pay outstanding doctor bills and track online or in-person payments. 

    Manage Prescriptions

    Price a medication, find a pharmacy, order auto refills, and more.

    Member ID Card

    Access your member ID card from our website or mobile app. 

    Live Chat

    Start a Live Chat with one of our knowledgeable representatives.

    Protect your health with regular mammograms

    September 14, 2022

    Taking time for routine mammograms is an important part of staying healthy.

    Full Article

    Monkeypox: What You Need to Know

    August 23, 2022

    As the monkeypox outbreak spreads across the United States, you may have a lot of questions and concerns.

    Full Article

    Don't Put Off A Life-Saving Colorectal Cancer Screening

    August 08, 2022

    Taking time for regular colorectal cancer screenings is one of the most valuable ways you can protect your health and peace of mind.

    Full Article

    How do I talk to a human at Anthem?

    Anthem's live chat option is a great way to reach us. If you have questions about using chat or your coverage, call Customer Service at 1-866-940-8306.

    Is there a Blue Cross Blue Shield of Wisconsin?

    Blue Cross Blue Shield of Wisconsin operates as an insurance company. The Company offers health care insurance services. Blue Cross Blue Shield serves customers in the United States.

    Is Anthem Blue the same as Blue Cross?

    Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company an independent licensee of the Blue Cross Blue Shield Association.

    Is anthem now elevance?

    I am pleased to announce that our shareholders voted to approve our parent company's name change from Anthem, Inc. to Elevance Health, Inc. (NYSE Ticker Symbol — ELV) effective June 28, 2022.