Bank of america visa customer service number

Bank of america visa customer service number

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Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about the Bank of America Merrill Lynch Visa® Reward Card. However, we realize there may be areas of interest or concern that are not covered in our Frequently Asked Questions, so you can contact us.

Contact Information

Telephone:

Call Bank of America Merrill Lynch Cardholder Services toll free 24 hours a day, 7 days a week at:

1.866.300.8288 for Customer Service including activation of your card.

Note: The toll free “866” numbers are only accessible from within the U.S.

1.423.262.1626 for Customer Service outside of the U.S.

Written Correspondence:

Bank of America Cardholder Services
PO Box 8488,
Gray, TN 37615-8488

Email:

Email us at [email protected] with any questions or comments. Please include your name, full address, and last 10 digits of the Reward Card number.

Transaction Inquiries:

In case of errors or questions about the Reward Card transactions, call 1.866.300.8288 or write to: Bank of America Cardholder Services, P.O. Box 8488, Gray, TN 37615-8488

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What is the Bank of America credit card customer service phone number?

This question is about Bank of America Credit Cards

WalletHub, Financial Company

@WalletHub 05/27/22 This answer was first published on 08/16/18 and it was last updated on 05/27/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

The Bank of America credit card customer service phone number is (800) 732-9194. To speak with a live Bank of America credit card customer service representative, enter the last four digits of your SSN or account number, then press 0 to skip the intro menu, and say “Service” when asked to describe your reason for calling. Say “Service” again if asked twice, then press “4,” and you’ll get to a live person. 

The standard menu options when calling Bank of America credit card customer service are:

  • 1 for fee-related questions
  • 2 for disputing charges
  • 3 for reporting suspicious account activity
  • 4 for all other inquiries

If you don’t press anything after entering your account info, the automated system will list the most recent payment received, balance activity, available credit for purchases and cash advances, and rewards balance. fers for new credit cards or balance transfers will be listed as well. Press 0 at any time to skip this info.

Live customer service is available 24/7 for lost or stolen credit cards. Automated customer service is available 24/7 for existing Bank of America credit card accounts.

Bank of America credit card customer service number and more:

  1. Live Customer Service: (800) 732-9194. After entering your account info, press 0 and say “Service” when prompted to describe your reason for calling. You might be asked a second time—just say “Service” again and another menu will be prompted. Press 4 for “all other inquiries.”
  2. Automated Customer Service: (800) 732-9194. Enter last 4 digits of SSN or account number. The menu will automatically list recent payment info, balance, available credit, rewards balance and more. Press 0 at any time to skip.
  3. In-Person Credit Card Support: Schedule an in-person appointment online by logging in to your account and selecting “Schedule an appointment” on the right side under “Activity Center.” Choose the bank branch, date, time, and discussion topic.
  4. Secure Message Center: Log in to your account online and select “Help & Support.” Then click “Contact Us” and select the topic you wish to discuss. If email is an option, you can select the “Email” button and receive a response within 2 days.
  5. Lost or Stolen Credit Card: (800) 732-9194. Say “lost or stolen credit card” when prompted to describe your reason for calling. The most recent charges will be listed so you can confirm which are valid. You’ll be transferred to a live representative to reissue your card or close the account.
  6. Fraudulent Charges on Credit Card: (800) 432-1000. Call if you suspect fraudulent activity on your credit card account.
  7. Customer Service on Social Media: You can send them a direct message using @BofA_Help on Twitter. Or, select the “Send Message” button on their FB page. Hours are 8am-9pm M-F, 8am-8pm Sat, and 8am-5pm Sun (ET). Just don’t include your SSN or account number.
  8. Credit Card Activation: (800) 276-9939. You’ll be asked to say or enter your account number, SSN, zip code, or the phone number connected with your account.

As you can see, there are several ways to get in touch with Bank of America for credit card customer service. You can also access FAQs through BofA’s mobile app. And BofA tends to score high in customer satisfaction, so it’s likely you’ll have a positive experience.

Bank of america visa customer service number

Answer Question

People also ask

Is it better to pay off your credit card or keep a balance?

It’s better to pay off your credit card than to keep a balance. It's best to pay a credit card balance in full because credit card companies charge interest when you don’t pay your bill in full every month. Depending on your credit score, which dictates your credit card options, you can expect to pay an extra read full answer9% to 25%+ on a balance that you keep for a year. For example, if you spent $100 on a card with a 15% purchase APR, you would owe $115 at the end of a year. A good APR is anything below 18%, as that’s roughly the average for new card offers. And even that’s not very low. Plus, most credit cards have a grace period, which means if you pay off your full balance every month before the due date, you won’t have to pay interest. But you lose the grace period if you don’t pay in full one month, and you’ll have to pay your entire balance for two consecutive billing cycles to get it back.

Some people think you need to carry a balance in order to see positive information on your credit report, but that’s simply not true. You don’t even need to use your credit card to build credit. Simply keeping an account open and in good standing is enough to affect your score for the better. Using your card regularly helps because having a credit utilization ratio between 1% and 10% is slightly better for your credit score than 0%. But credit utilization is based on your statement balance, and your monthly statement comes before the due date. So you can still pay your bill in full every month while doing right by your credit score. In fact, you should pay in full whenever possible.

Of course, it’s a different story if you’re using a 0% credit card. During the 0% APR introductory period, your balance – whether from a purchase or balance transfer – won’t accrue interest as long as you pay the minimum amount required by the due date each month. But if you don’t pay in full by the end of the 0% period, interest will come into play.

Here’s why it’s better to pay off your card than to carry a balance:

  • If you pay your bill in full each month, you won’t be charged any interest. However, if you don’t pay in full one month, you’ll lose your grace period, and your purchases will begin accruing daily interest right away. You can get your grace period back by paying in full for two consecutive billing cycles.
  • You don’t need to carry a balance for a credit card to help your credit score. What matters most for credit building is meeting due dates and keeping credit utilization below 30%.
  • Paying your bills on time doesn’t require you to pay your balance in full each month. You just have to make the minimum payment listed on your statement. But if you take on too much debt, you may find it hard to make your monthly payments.
  • Carrying a balance makes it harder to keep your credit utilization low, since your everyday spending will be added on top of the amount you’re carrying from month to month. It’s best to use less than 30% of the credit made available to you.

So, to recap, it’s better to pay off your credit card than to carry a balance because it builds your credit history just as well without subjecting you to interest charges. And remember, not carrying a balance does not mean you have to stop using your credit card. There is a middle ground. A balance will be listed on your credit card statement whenever you make purchases, but if you pay that amount by the due date, you won’t really be carrying a balance.

If you’ve got some credit card debt you’d like to get rid of, a 0% balance transfer credit card could help you save a lot of time and money. And if you’re trying to improve your credit, WalletHub’s free daily credit scores and credit analysis can will get you on track.

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Does anyone have advice on when to pay a credit card?

The best time to pay a credit card bill is a few days before the due date, which is listed on the monthly statement. Paying at least the minimum amount required by the due date keeps the account in good standing and is the key to building a good or excellent credit score. That’s true for everyone, but some people might want to take things a step further, particularly cardholders carrying balances from month to month and people with high credit utilization.read full answer

If you have a credit card balance that you carry from month to month, it’s best to pay that credit card’s bill as soon as the monthly account statement becomes available. This will save you money on interest. Paying the card’s monthly bill in full for two consecutive months will also reduce your interest charges by reinstituting your account’s grace period. Instead of purchases beginning to accrue daily interest charges right after you make them, you will have a window between when your monthly statement becomes available and when your bill is due to pay with no interest.

If the balance listed on your monthly credit card statements consistently equals more than 30% of the card’s credit limit, consider paying your bill multiple times per month. Paying once in the middle of the month and again before the due date will reduce the balance listed on your statement. That, in turn, will lower your credit utilization, which should help your credit score.

Here’s a quick example: You have a credit card with a limit of $1,000. You charge $500 to it, using up 50% of your credit. Then, you make a payment of $300 before the billing period closes and your statement is generated. That brings your statement balance to $200 and your utilization to 20%. Paying off the final $200 before the due date then keeps your account in good standing.

Here’s when to pay a credit card:

  • If your credit utilization is 30% or less and you pay in full every month, pay your credit card bill by the due date listed on your monthly account statement.
  • If your balance is more than 30% of your credit limit, pay your credit card bill before the billing period closes to reduce your credit utilization, then pay the remaining balance by the due date.
  • If you’re carrying a balance from month to month, pay off your full credit card balance as soon as possible to save on interest.

It’s a good idea to set up automatic payments with your credit card issuer so you don’t have to worry about when to pay your credit card bill. Doing so will automatically make a payment from a linked bank account every month on the due date, or a day of your choice before that. You can’t be marked late unless your account has insufficient funds. And even with automatic payments set up, you can still make additional payments any time you want.

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WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.

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Does Bank of America have 24/7 customer service?

For lost or stolen credit cards call phone number for lost or stolen credit cards 800.732. 9194. Customer service for lost or stolen cards is available 24 hours a day, 7 days a week. If you're calling from outside the U.S., please use the international 800 access code from your country of origin.

How do I talk to Bank of America customer service?

Contact us.
Contact us..
Schedule an appointment..
Schedule an appointment..
Call us..
Phone number:844.375.7028..

How do I check the balance on my Bank of America Visa card?

How to Check Your Bank of America Credit Card Balance. Online: Log in to your Bank of America account and click on your card to see its balance. Phone: Call (800) 732-9194 and follow the prompts to have the automated system read your current balance. App: Log in to the Bank of America app.

Can I pay Bank of America credit card by phone?

Call 800.236. 6497. There is no fee to make a payment by phone.