Capital one checking account customer service number

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Last Updated: July 8, 2022 by the TRUiC Team


Capital One Customer Service

The quickest and easiest way to reach Capital One is to call their toll-free customer service number

You can also contact Capital One customer service via chat or email.

How to Reach Capital One Customer Service:

  1. Call 1-877-383-4802
  2. Press 1 (credit card)
  3. Press 0 at each prompt (five times) 

This will direct you to a live agent. If you are calling about a matter other than credit cards, ask them to redirect the call to the appropriate department.

More Capital One Toll-Free Customer Service Numbers

Capital One provides specific toll-free customer service numbers for your specific issue, including:

TRUiC Business Credit Resources

Business credit is essential for small businesses to establish themselves and grow. There are a few key things small businesses can do to build their business credit. Here are some resources to help you:

Capital One has helpful links on its website and within the Capital One Mobile app. Customers can access accounts, make deposits and payments, explore financing options, and more.

Any Capital One customer can access their personal and/or business account information once signed into the website or app. The account holder dashboard displays accounts and provides easy access to chat with Eno. Bills can also easily be accessed, and payments can easily be made.

More Capital One Website Links:

  • Credit Cards
  • Business Credit Cards
  • Checking & Savings Accounts
  • About Capital One
  • Privacy Information

  • Net-30 Vendors to Build Business Credit
  • How to Establish Business Credit
  • How to Get a DUNS Number for Free
  • How to Build Business Credit
  • Vanity Phone Number Generator
  • How to Get a Toll-Free Number

If you aren’t getting your problem resolved, we may be able to help get Capital One to listen.

Capital One offers extensive online banking options and includes options to chat with customer service or contact them via email for questions. If you have a checking or savings account with Capital One, you can call the automated customer service number 24-hours a day, seven days a week at 1-800-655-2265. For other general inquiries, you can also contact customer service via mail at Capital One Bank, P.O. Box 180, St. Cloud, MN 56302-0180. If you aren’t sure how to get customer service to listen when you do call, you can read our Capital One customer service tips. 

Credit Cards

For inquiries about your personal credit card with Capital One, you have numerous options for contacting customer service. You can reach them via their credit card web page for full account services. 

Capital One Platinum Card Customer Service: 1-800-227-4825

Outside the U.S.: 1-804-934-2001

Online banking support: 1-800-750-0873

Fraud Protection: 1-800-427-9428

To apply for a credit card: 1-800-695-5500

Information about secured cards: 1-800-219-7913

Small Business Banking 

For credit card information for small businesses, you can reach customer service at 1-800-867-0904. 

The small business center web page allows you to see all the products offered for small businesses as well as the capability to contact business customer service. 

Online Banking Customer Service—1-866-750-0873

Report a lost or stolen card—1-804-934-2001

Business Accounts—1-888-755-2172

Capital One Merchant Services

Customer service can be reached 24/7 at 1-888-754-4371

Investing—Share Building 401K 1-800-943-6108 x 1

To contact customer service for businesses or merchants, you can also reach out via mail. For payments:

Capital One

P.O. Box 105474

Atlanta, GA 30348-5474

For general correspondence:

Capital One

Attn: General Correspondence 

P.O. Box 30285

Salt Lake City, UT 84130-0285

Auto Loans

If your auto loan is with Capital One, you can contact them via the auto loan customer support webpage

Existing Customers 1-800-946-0332 (phone) 1-866-722-0410 (fax)

New and Used Financing Applications 1-800-689-1789

You can submit an online Auto Finance Feedback form on the website. 

For contact by mail, you can send overnight payments to

Capital One Auto Finance

P.O. Box 60511

City of Industry, CA 91716

For regular payments, the address is

Capital One Auto Finance, Attn: Payment Processing

2525 Corporate Place, 2nd Floor, Suite #250

Monterey Park, CA 91754

General auto finance correspondence should be mailed to

Capital One Auto Finance

7933 Preston Road

Plano, TX 75024-2302

You can also send correspondence via fax to 1-866-722-0410.

Personal Loans

Capital One offers a vast array of personal loan products. Visit the personal loan webpage for a list of products, or log on to your account services for account information. 

For existing accounts—1-800-926-1000

Online sign-in assistance—1-877-442-3764

Fax—1-866-305-5391

To make payments via mail, send to

Capital One

P.O. Box 71142

Charlotte, NC 28272-1142

Send all other personal loan correspondence to

Capital One

P.O. Box 30273

Salt Lake City, UT 84130-0273

If these aren’t working, you have other options for getting your issue resolved. While your user agreement likely says you can’t join Capital One lawsuits, there are other solutions.

One is to file a complaint against Capital One. At FairShake we have helped hundreds of customers just like you with their Capital One complaints and we can help you too.

How do I get in touch with Capital One customer service?

Call customer service for live support 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs.

Can I have 2 Capital One checking accounts?

You can have up to three separate 360 Checking accounts. If this is your first 360 Checking account, you're requesting that we automatically issue a debit card (the "Card") to you, and we'll automatically link each additional 360 Checking account to the debit card.

How do I speak to a human being at Capital One?

Connect in person. Talk through your questions at one of our Capital One Cafés or branches. Find a location..
Support Center. Browse by bank topics, popular topics or search with your own terms. Go to Support Center..
Talk to a human. Need to talk? Call us any day of the week from 8 a.m. to 11 p.m. EST. Call 1-877-514-2265..

How do I verify my Capital One 360 account?

For Capital One 360 accounts.
Sign in to your Capital One account, click on your profile in the top-right corner and choose “Account & Feature Settings” from the drop-down menu..
Scroll down to the “External Accounts” section, and select the “Verify account to finish setting up transfers” link..