How can i track my income tax check

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Please note that in the best interest of all taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft related refund fraud. Please be aware that these measures, meant to ensure state tax dollars are going to the right person, could delay individual income tax refunds. If you have received a letter requesting that you verify your identity and/or tax return details, it is important that you promptly respond to the letter. 

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Check Refund Status Online

You can check the status of your refund on Revenue Online. There is no need to login. Simply choose the option "Where's My Refund for Individuals" in the box labeled "Refund Resources". Then, enter your SSN or ITIN and the refund amount you claimed on your current year's income tax return. If you do not know the refund amount you claimed, you may either use a Letter ID number from a recent income tax correspondence from the Department.

You will receive the Letter ID within 7-10 business days. After we have received and processed your return, we will provide you with an updated status as the refund moves through our system. It may take a few days for an updated status to appear. Please check back often to verify where your return/refund may be in our process.

The information in Revenue Online is the same information available to our Call Center representatives. You can get the information without waiting on hold.

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Frequently Asked Questions

I can't check the status. What do I do?

Please verify the refund amount you have entered and verify that you are using the primary SSN for the return/refund. You may want to try using a Letter ID instead of the refund amount.

You have not updated the status of my refund in a while. When will I receive it?

Each return processes through multiple steps. We recommend you file electronically and include all documentation to ensure we can process your return/refund as quickly as possible. Please check back on the status daily. If we require additional information, we will contact you through U.S. Postal Service mail.

I received a "Validation Key" letter. Will that delay my refund?

In the best interest of all our taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft-related refund fraud.  The Department has a "Validation Key" process where information will be requested to be entered on Revenue Online to validate their Colorado refund. Please be aware that if you do not respond to the validation key letter in a timely manner your refund will be delayed. Visit the Identity Verification web page for more information. 

The best way to communicate with the Tax Department about your return is to open an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications.

To ensure that you receive future communications in the message center of your Online Services Account Summary homepage, create your account now, before filing your next return. 

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Understanding your refund status

As you track the status of your return, you'll see some or all of the steps highlighted below. For more information about your status and for troubleshooting tips, see Understanding your refund status.

Want more information about refunds? See these resources:

To receive a notification when your refund is issued and other electronic communications about your income tax refund see Request electronic communications from the department.

We do not have any information about your return at this time. E-filed returns could take one week to post to our system; mailed returns can take up to three weeks to post to our system. If you e-filed, check your email, tax software or tax preparer to ensure it has been accepted.

This refund status will continue to display until your return posts to our system; then you will get an updated status.

We have received your return and it is being processed. No further information is available at this time.

This is a general processing status. Unless your return is selected for additional review, or we request additional information, this will be your status throughout processing until we schedule an issue date and update your status at that time. While your return is in this stage, our Call Center representatives have no further information available to assist you. As your refund status changes, this message will automatically update in our automated phone system, our online Check your refund status application, and in the account information available to our representatives.

We received your return and may require further review. This may result in your New York State return taking longer to process than your federal return. No further information is available at this time.

Once we receive your return and begin to process it, our automated processing system scans it for any errors or signs of fraud. Depending on the result of that scan, we may need to manually review it. This status may update to processing again, or you may receive a request for additional information. Your return may remain in this stage for an extended period of time to allow us to review. Once your return goes back to the processing stage, we may select it for additional review before completing processing.