Show Why this matters: The pharmaceutical industry uses certain software programs designed to streamline workflows, track inventory, coordinate with caregivers and insurance providers, and efficiently deliver customer prescriptions. Proficiency with industry-specific software means customers will likely receive faster service. What to listen for:
Why this matters: An incorrect dosage can have serious consequences for a patient. A pharmacy technician must draw on knowledge of chemistry, pharmacology, and physiology to spot an incorrect dosage. This person also needs to report it quickly to a pharmacist or supervisor and assist in correcting the dosage with the prescribing caregiver. What to listen for:
Why this matters: This answer demonstrates a candidate’s knowledge of best practices for the job requirements, as well as proficiency in consulting patient profiles, scanning and counting medication, and checking for side effects or potentially harmful drug combinations. What to listen for:
Why this matters: In addition to technical knowledge, a large part of a pharmacy technician’s job involves customer service. Interpersonal skills are every bit as important as knowledge of how to mix, count, and distribute medications. What to listen for:
Why this matters: Having insurance declined is likely to be frustrating and embarrassing for customers — and can prevent them from receiving necessary medication. A good candidate might suggest contacting the prescribing physician to amend the prescription so that it meets the insurance company’s guidelines. What to listen for:
Why this matters: It’s unfortunately common that a pharmacy technician encounters customers who are trying to obtain medications without a valid or authorized prescription, often referred to as "drug-seeking behavior." It’s important that the technician can recognize potentially illegal situations and address them appropriately. What to listen for:
Why this matters: A pharmacy technician’s role includes duties, such as taking inventory and updating databases, that are crucial yet repetitive and potentially tedious. A strong candidate can remain alert and motivated while performing any necessary task. What to listen for:
Why this matters: Pharmacists must be comfortable in making real-time decisions about priorities when things get busy. To avoid sacrificing accuracy or customer service, they should be able to delegate responsibilities and find additional support when needed. This requires them to maintain strong lines of communication with their team members at all times. What to listen for:
Why this matters: A business is only as strong at the team supporting it, and this is especially true for consumer-facing industries. Pharmacies thrive when workers support each other to reach a common goal. What to listen for:
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Why do you want to work as pharmacy technician?You Get to Help People
One of the most rewarding aspects of being a Pharmacy Technician is that you can see the impact your work has on helping improve others' lives. You'll assist the pharmacist by maintaining medication safety of the patients. You'll also complete many tasks traditionally held by pharmacists.
What are at least 4 Responsibilities of a pharmacy technician?Common tasks and duties include:. Preparing new prescription and refill requests for patients.. Dispensing medication to patients per the prescription, or provider's orders.. Packing and labeling a prescribed medication.. Processing insurance claims.. Tracking inventory.. |