What you need to get new social security card

The SSA deals with claims for retirement, disability and survivor benefits, Social Security number applications as well as all post-entitlement issues such as direct deposit information,  changes of address, non-receipt of checks, and termination of benefits due to death. For detailed information on benefits and how to apply visit the Social Security Administration website.

The SSA’s regional office for EAP is in Manila. For social security claims and other questions, please contact SSA Manila directly.

EAP Regional SSA Contact Information:
Social Security Administration
United States Embassy
1201 Roxas Boulevard
Ermita, Manila, Philippines 0930

Inquiry Line: +63-2-5301-2000 option 9
(Open from 8:00 a.m. to 11:00 a.m. Tuesday & Thursday – Manila Time)

Fax: +63-2-8708-9723
E-Mail: 
Website: Social Security Administration

U.S. Embassy Singapore is not a Social Security claims-processing post. However, we can assist with certifying copies that you will need to forward the documents to SSA Manila for the following services:

• First time SSN Application
• Replacement SSN Card
• Name Change on SSN Card

SSA Manila will mail the SSN card to the address indicated on the application. The entire process can take 2-3 months.

First Time SSN Application

If you are applying for a Social Security number (SSN) for the first time, you will need to submit the following (Original and copy – We will certify the copies and return the documents to you to mail to SSA Manila):

• Form SS-5FS (PDF 122KB);
• Evidence of age (such as birth certificate or Consular Report of Birth Abroad);
• Evidence of identity (such  as passport);
• Evidence of U.S. citizenship (such as a U.S. birth certificate, U.S. passport, Certificate of Naturalization or Certificate of Citizenship), or
• Evidence of immigration status, for Legal Permanent Residents, (such as Form I-551 or I-94);
• Evidence of the identity ( such as passport) of the  parent who signs the Form SS-5FS (for applicants under 12 years of age)
• Adoption Decree ( if applicable for applicants under the age of 12);
• Anyone age 12 or older must appear in person for an interview, and must submit documentation showing that absence from the U.S. was the reason a SSN was never assigned. The documentation (such as school and/or employment records) must be comprehensive, and date from the time the person departed the U.S. to the present.
• Official English translation of any documents in a foreign language.

Replacement SSN Card

If you know your SSN, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):

• a completed Form SS-5FS (PDF 122KB)
• Applicant’s  passport
• Evidence of the identity  (such as passport)of the  parent who signs the Form SS-5FS (for applicants under 12 years of age)

If you don’t know your SSN, please contact the SSA Manila at .

Note: Knowing your SSN number is more important than having the actual card.  The IRS, employers and financial/educational institutions verify the SSN with the Social Security Administration, regardless of whether or not a Social Security Card is presented.

Name Change on SSN Card

If you need to change your name on your Social Security records, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):

• a completed Form SS-5FS (PDF 122KB)
• Proof of the name change (such as marriage or divorce  decree)
• Applicant’s  passport indicating new name

Visit the Social Security Administration website for further information on their services.

In the event you lost or damaged your social security card, there are several ways to get a new one. Although people in the United States of America barely use their card, you might get into trouble if you don't have it in certain situations where you may need it.

The Social Security Administration offers you three ways to request a new Social Security card and you need to provide them with certain documents for your request to be approved.

How to ask for a new social security card

You can do it in person, online and via the mail. In event you meet all requirements, doing it online should be the easiest way.

The Social Security Administration has advised citizens against sending original documents such as your passport, ID or driver's licence through mail.

Meanwhile, the administration does not accept photocopies which are not certified by the agency that issued them.

What do you need to get a new social security card?

To get a new card you need documents to prove that you are a US citizen. You can do so by sending either your birth certificate or your passport.

No documents are required in the event you have already established citizenship with the Social Security Administration.

The administration also needs proof of your age. This can be a birth certificate, a religious record, a US passport, or a hospital record of your birth.

To prove your ID, you can show them either a US driver's licence or a US passport. For those who have none of the aforementioned documents, you can also use an employee identification card, a school identification card, a health insurance card or a US military ID card.

To request a new social security card, you need to create a My Social Security account and then click on the option 'Replace your Social Security Card' once you are signed in.