Why is my freezer cold but my refrigerator is not

If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

COMMON CAUSES OF FROST BUILDUP Freezer frost occurs when moisture comes into contact with the evaporator coils inside your freezer and then freezes. The most common culprits of frost buildup include: A damaged or worn-out door seal: Your freezer's door seal (also called a gasket) keeps cold air in and warm air out.