Have you ever encountered the “Fire TV Stick keeps losing connection” issue when using the Amazon Fire TV Stick? If so, you can find solutions in this post, which is provided by MiniTool Partition Wizard. Show
The Amazon Fire TV Stick is a media streaming device that can let your normal TV become a Smart TV. It can let you stream videos, install apps, play music, etc. However, some users have encountered the “Fire TV Stick keeps losing connection” issue when they use it. What are the causes of this issue? What solutions can help you solve this issue? All the reasons and solutions are listed below. You can continue to read to learn all this. Causes of Fire TV Stick Keeps Losing ConnectionThe Amazon Fire TV Stick can lose connection for many reasons, but the Internet is the main one. In addition to the Internet, the “Fire TV Stick keeps losing connection” issue can also be caused by the Fire TV Stick's hardware and firmware errors. The following are some of the most common causes of the Fire TV Stick's losing Internet connection.
After knowing the reasons for the “Fire TV Stick keeps losing connection” issue occurring, let’s see the solutions to this issue below. How To Fix The “Fire TV Stick Keeps Losing Connection” Issue?The Amazon Fire TV Stick was released by Amazon on November 19, 2014. It is a smaller dongle version of the Fire TV that plugs into an HDMI port. It has all the functions of a Fire TV. Thanks to its portability, it is popular with users. But nothing is perfect. You can also encounter many issues when you use it, such as the “Fire TV Stick keeps losing connection” issue. If you want to fix the Fire TV Stick Internet issue, you can try one of the following solutions. Solution 1. Reduce the Distance Between Your Wi-Fi Router and Fire TV StickYou need to have a high-speed Internet connection to keep your Fire TV Stick running. The faster the Internet speed is, the better the loading speed of the Fire TV Stick and apps will be. So, if your Wi-Fi router is too far from your Fire TV Stick or there are too many devices between your Wi-Fi and Fire TV Stick, the Wi-Fi signal may be weak and the Internet connection of your Fire TV Stick can be broken off easily. To exclude all the influencing elements, you need to move the Wi-Fi router closer to your Fire TV Stick. Solution 2. Check the Internet for IssuesIf there is something wrong with your Internet, you can also experience the “Fire TV Stick keeps losing connection” issue. So, you can check the Internet connection to solve this issue. Here's the way:
If your Internet on Fire TV Stick is working, you need to try the next solution. If not, you need to do the steps below to check your Wi-Fi status:
Solution 3. Restart the RouterIf your Wi-Fi is still disconnected from your Fire TV Stick, you can do the following steps to restart your router:
Solution 4. Use Ethernet AdaptorIf you want your Fire TV Stick to have a stable Internet connection, you can use an Ethernet adaptor for it. The Ethernet adaptor is a wired connection that will be very fast compared to the wireless network. Although the Amazon Fire TV Stick doesn’t have a dedicated ethernet port, it provides a feature to connect an Ethernet adaptor, but you have to buy it separately. To add Ethernet to your Fire TV Stick, you need to buy an adapter online first. Next, you need to connect the Micro USB connector to your Fire TV Stick, and then connect the Ethernet cable to the RJ45 port. Last, plug the USB cable into the power adapter. There is a schematic diagram below. Solution 5. Restart Your Fire TV StickSometimes, restarting the Fire TV Stick can work for the “Fire TV Stick keeps losing connection” issue too. So, you can have a try. To restart the Fire TV Stick, there are two ways you can choose from. One is to unplug your Fire TV Stick from power source, and then plug it back in after waiting for one minute. After that, your Fire TV Stick will be restarted. The other way is to use the remote to restart it. Here’s the guide:
Solution 6. Update Your Fire TV StickMost Fire devices receive over-the-air updates to automatically get Fire OS updates, but your Fire TV Stick may be unable to update automatically for some reason. In this case, update your Fire TV Stick with the USB flash drive with these steps. Stage 1. Format Your USB Flash Drive to FAT32 Before you update the Fire TV Stick, you have to prepare a compatible USB flash drive first. As the Fire TV Stick only supports the FAT32 file system, you need to format the USB flash drive to FAT32. To format your USB flash drive, you can use MiniTool Partition Wizard to help you to finish it. MiniTool Partition Wizard is a useful tool for formatting a USB flash drive or hard disk and so on. Download and install MiniTool Partition Wizard on your computer and then follow the steps to format your USB flash drive. Free Download Tip: Please back up all your data on this USB flash drive before you format it. Otherwise, you will lose all your data. Step 1. Connect the USB flash drive to your computer and then launch MiniTool Partition Wizard. Step 2. Highlight the connected USB flash drive and then select the Format Partition option from the left panel. Tips: You can also right-click the target partition and select the Format option from the menu. Step 3. In the next window, click the arrow down to expand a drop-down menu and select FAT32. Then click OK. Step 4. Click Apply to carry out the operation, and then click Yes to confirm. Stage 2. Download firetvedition_update.zip After you format the USB flash drive into the FAT32 file system successfully, you need to download the “firetvedition_update.zip” file into the USB flash drive from the official website. Step 1. Click this link to download “firetvedition_update.zip”. Step 2. Next, connect the USB flash drive to your computer and then extract the “firetvedition_update.zip” zip file to the USB flash drive. Step 3. Once done, you can eject the USB flash drive from your computer. Stage 3. Install the Firmware via USB Flash Drive If you have completed all the steps above, you need to connect the USB flash drive to your Fire TV Stick. However, the Fire TV Stick only has two ports. The HDMI plug is used to connect the TV for picture output while Micro-USB port can be used to connect the power source and the USB drive. Therefore, you need to use a three-port OTG to help you complete this connection and then update the system software. Step 1. Unplug any external devices from your TV and then unplug the TV’s power cord. Step 2. Connect the USB flash drive to the Fire TV Stick with the OTG cable. At the same time, plug the Fire TV Stick and the last port of the OTG cable to your TV. Step 3. Plug the TV’s power cables to the outlet on the wall. Step 4. Then the TV will turn on by itself and begins installing the update. Step 5. During this process, the TV will reboot. Step 6. If prompted, press the power button on the front of your TV to finish the reboot process. Step 7. Once done, you can update your Fire TV Stick successfully. Solution 7. Change DNS Settings Of the Fire TV StickSometimes changing DNS configuration can help you to fix the “Fire TV Stick keeps losing connection” issue. You can change DNS settings on your Fire TV Stick manually by following the steps below:
Solution 8. Reset Fire TV Stick to Factory DefaultsResetting the Fire TV Stick is a useful way to remove any technical problem on your Fire TV Stick. You can do as follows to reset your Fire TV Stick:
I meet the “Fire TV Stick keeps losing connection” issue and don't know how to fix it! MiniTool Partition Wizard provides me with eight solutions to make the app work normally on my Samsung Smart TV.Click to Tweet Bottom LineAfter reading this post, you can know how to fix the “Fire TV Stick keeps losing connection” issue. You can leave your comments to discuss any problems that bother you a lot. In addition, if you have any questions about MiniTool Partition Wizard, please send us an email via [email protected]. |