Anthem blue cross blue shield eligibility phone number

Anthem Provider Services

Anthem provides one convenient number for all provider questions and inquiries, including:

• Behavioral health
• Case management
• Claims
• Credentialing and recredentialing
• Eligibility and benefits
• Grievances and appeals
• Medical management
• Precertification

Phone:

855-558-1443

TTY: 711

Fax:

800-964-3627

24/7 NurseLine (interpreter services)

Phone:

855-690-7800

TTY: 711

Receive email from Anthem Blue Cross and Blue Shield (Anthem)

Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

ForwardHealth Phone:

800-947-3544

ForwardHealth Website:

Provider tools & resources

• Log in to Availity
• Learn About Availity
• Precertification Lookup Tool
• Precertification Requirements
• Claims Overview
• Member Eligibility & Benefits Overview
• Policies, Guidelines & Manuals
• Referrals
• Forms
• Provider Training Academy
• Electronic Data Interchange (EDI)

For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. Note that Anthem is also available 24/7 to accept claims, prior authorization requests, and more via the Availity Portal.

Phone:

1-800-407-4627

TTY:

1-888-757-6034

Phone:

1-888-285-7801

L.A. Care:

1-866-522-2736

24/7 NurseLine Phone:

1-800-224-0336

TTY:

1-800-368-4424

Phone:

1-877-687-0549

TTY:

1-888-757-6034

24/7 NurseLine Phone:

1-800-224-0336

TTY:

1-800-368-4424

Phone:

1-855-817-5786

Fax:

1-888-235-8468

Fresno/Madera:

1-559-353-3500

Los Angeles:

1-866-465-2272

Sacramento/Bay Area:

1-916-589-3030

Tulare/Kings:

1-559-623-0480

Receive email from Anthem Blue Cross (Anthem)

Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Phone:

1-800-407-4627

Phone:

1-877-687-0549

Phone:

1-800-224-0336

TTY:

1-800-368-4424

Email a Provider Experience associate

Did you know that most questions and issues can be resolved by using the Anthem self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with an Anthem associate from within the Availity secure site.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days.

Phone:

1-888-831-2246

Fax:

1-800-754-4708

Phone:

1-877-273-4193

Fax:

1-800-754-4708

Phone:

1-844-410- 0746

Fax:

1-844-474-3345

Phone:

1-855-817-5786

Fax:

1-800-359-5781

Phone:

1-888-334-0870

Fax:

1-866-333-4827

Case management for Anthem Blue Cross Cal MediConnect Plan

Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786.

Phone:

1-855-871-4899

Fax:

1-855-336-4041

Provider tools & resources

• Log in to Availity
• Learn about Availity
• Prior Authorization Lookup Tool
• Prior Authorization Requirements
• Claims Overview
• Reimbursement Policies
• Provider Manuals, Policies & Guidelines
• Referrals
• Forms
• Provider Training Academy
• Pharmacy Information
• Provider News & Announcements