Imagine this: all your friends come over to watch the big game or binge-watch a series on your new smart TV, only to have it fail to connect! Unfortunately, connectivity is a common issue smart TVs face. However, there are plenty of solutions to resolve it, depending on the type of problem you’re facing, and the type of smart TV you own. Show
If your smart TV won’t connect to Wi-Fi, you should first try resetting the TV’s connection settings, confirming the information you enter about your router and password is correct. If that fails, you will then need to make sure your router is working correctly. However, the first step to diagnosing any connectivity issues with your smart TV is knowing what exactly the problem is in the first place. Common Smart TV Connection IssuesRegardless of what kind of smart TV you own, the same problems routinely affect connectivity:
Loss of Internet ConnectionThough not a huge issue, if you’re streaming and suddenly lose connection, it is very frustrating and can lead to what we might call “TV rage.” To help resolve this issue, many smart TV manufacturers recommend the following:
Inability to Connect to Wi-FiThis is the more common reason why smart TVs won’t connect. If your TV cannot connect to Wi-Fi at all, either a) you’ve entered the Wi-Fi password incorrectly, or b) your Wi-Fi is offline, and you didn’t realize it. What to Do if Your Smart TV Won’t ConnectThe following are some of the things you can do to troubleshoot common connectivity issues, according to a few popular smart TV brands. (If you own a TV brand not mentioned here, you can still follow the same troubleshooting steps, though your TV menu and configuration may look slightly different.) Samsung Smart TV Won’t Connect to Wi-FiInitially, you will have to reset your TV’s settings to confirm all the information is correctly entered. This step is appropriate if your TV “sees” your network but still isn’t connecting. If that doesn’t work, try these connection troubleshooting steps for Samsung smart TVs:
If this still does not resolve the problem, try following these detailed steps:
Vizio Smart TV Won’t Connect to Wi-FiVizHDTV recommends the following steps if your Vizio smart TV won’t connect: Test the Vizio Smart TV Internet Connection
If you receive a message that says, “download not available,” you still aren’t connected and will need to try the following troubleshooting steps: Toggle DCHP Settings
Reset the TV
If these tips do not work, it is recommended that you test your Wi-Fi connection from a different device to make sure the problem is not with the router. LG Smart TV Won’t Connect to Wi-FiFor your LG Smart TV, we went straight to LG for assistance with connectivity issues. They recommend that you try the following: Turn off the Quick Start Feature
Don’t have your LG TV remote? Don’t worry! You can still connect to WiFi without one. Power Cycle the TV
Should the steps above fail, call customer service for additional assistance. Final ThoughtsRegardless of how “smart” your TV is, its actual smart features won’t work without an appropriate Wi-Fi signal. If you find that your smart TV won’t connect or keeps losing signal, try out the tips mentioned above. Once your smart TV is connected, make sure you have all the latest updates installed to prevent it from being hacked. Why is my Samsung not connecting to WiMake sure that it's powered on, connected to the Internet, and that your phone is within the router's Wi-Fi range. In addition, if too many devices are connected to one router, the Wi-Fi may not be detected. Note: The router display may vary from device to device. Check with your router provider.
How do I get the internet back on my Samsung smart TV?Connect your Samsung TV to the internet. Use the directional pad on your TV's remote to select Settings, select General, and select Network.. Select Open Network Settings, and select the name of your Wi-Fi network.. Enter the network password, if prompted, select Done, and then select OK.. Why is my TV not connecting to the Internet anymore?Restart Your TV
The easiest one-size-fits-all troubleshooting step is to restart the device you're having issues with, and the same goes for your smart TV. Turn the TV off, unplug it from the wall, and wait for at least 30 seconds before connecting the plug back into the wall.
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