Horizon blue cross blue shield provider services phone number

Grow Your Practice with Horizon Dental

For more than 50 years, Horizon Dental has insured individuals, families and group accounts. We help dental professionals build their practices by giving them access to new  patients through the Horizon Traditional, Horizon PPO and Horizon Managed Care networks, and our affiliation with the National Dental GRID. And we've expanded our dental products, making Horizon Dental even more appealing to customers. Join Horizon Dental and see your practice grow.

Introducing Braven HealthSM – Expanding Medicare Advantage dental options for your patients

Back in November of last year, we informed you of an important new partnership branded Braven Health would take effect on January 1, 2021.  Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) has partnered with Hackensack Meridian Health and RWJBarnabas Health to form Healthier New Jersey Insurance Company, Braven Health.

Braven Health, an affiliate of Horizon BCBSNJ, offers affordable Medicare Advantage health plans with access to the Horizon Hospital Network and the Horizon Managed Care Network. The individual plan options will be offered to New Jersey’s Medicare-eligible population who reside in the following eight New Jersey counties: Bergen, Essex, Hudson, Middlesex, Monmouth, Ocean, Passaic, and Union. Braven Health members can also live in other counties if they are enrolled with their employer.

If you participate in the Horizon Dental PPO Network, your existing provider agreement now includes Braven Health.

For more information about Braven Health dental benefits, please call 1-855-648-1405, weekdays, from 8 a.m. to 8 p.m, Eastern Time or visit BravenHealth.com.

Want to learn more about joining our network or need assistance with credentialing?
Email: .

Visit Horizon BCBSNJ's Dentist Micro-site for more information.
Dentist Micro-site
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Dental Flyer Packet 2021

Professional Relations Representatives

  • Bonita Haines | Ph: (973) 953-9047 | Fax: (732) 919-5396 |
    • NJ Counties: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Mercer, Salem
    • PA Counties: Bucks, Delaware, Monroe, Montgomery, Northampton, Philadelphia, Pike
    • NY Counties: Kings, Rockland
  • Jeffrey Motto | Ph: (973) 412-5762 | Fax: (973) 274-4100 |
    • NJ Counties: Bergen, Essex, Hudson, Hunterdon, Morris, Passaic, Sussex, Warren
  • Virginia Rego | Ph: (973) 941-2384 | Fax: (973) 274-4310 |
    • NJ Counties: Middlesex, Monmouth, Ocean, Somerset, Union
    • NY Counties: Bronx, New York, Orange, Richmond, Westchester

  Web: HorizonBlue.com/dental


Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross and Blue Shield Association. 


Learn about ​The Horizon Foundation of New Jersey’s Kids’ Oral Health Program, a $500,000, two-year initiative to improve oral health-related awareness, education, prevention and treatment for young people and to advance best practices and professional development for the field of oral health in high-need counties of New Jersey.


Horizon Behavioral Health SM: 2020 Management Change

As of March 30, 2020, Horizon BCBSNJ will administer and manage behavioral health services for their plans and programs.

Access the Horizon Behavioral Health program webpage at HorizonBlue.com/providershbh for information about the program. You will also find Horizon Behavioral Health Network Relations contact information.

For further assistance, please contact the Helpdesk via email at or you may contact us at 1-800-4DENTAL between 8 a.m. and 8 p.m. ET, Monday through Friday.

Please be sure to include any of the following:
Your First and Last Name, your Office Name, description or screenshot of the error message and steps taken before encountering issue.

Phone Numbers

Provider Services The Physician and Health Care Hotline at:
1-800-682-9091

Member Services Someone is available 24 hours a day, seven days a week to help you, please call:
1-800-682-9090 (TTY 711)

Horizon NJ Health Enrollment HotlineFor information on enrollment, please call:
1-800-637-2997


Horizon NJ Health Care / Case ManagerTo speak with a Horizon NJ Health Care/Case Manager or learn about a Disease Management Program, please call:
1-800-682-9094

TDD / TTY ServicesPeople with hearing or speech difficulties, please call:
1-800-682-9090 (TTY 711)

New Jersey State Health Benefits Coordinator (HBC)For questions about the status of your application, please call:
1-800-701-0710

1-800-701-0720(TDD / TTY - Hearing and speech - impaired)

What is the customer service number for Blue Cross Blue Shield?

1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull

What is Horizon NJ Health phone number?

1-800-682-9094, ext. 9606, prompt 2.

Is Horizon same as Blue Cross Blue Shield?

The Blue Cross® and Blue Shield® name and symbols are registered marks of the Blue Cross Blue Shield Association. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. The Braven Health℠ name and symbols are service marks of Braven Health.

Is Horizon Blue Cross Blue Shield the same as Horizon NJ Health?

Headquartered in West Trenton, NJ, Horizon NJ Health is wholly owned by Horizon Blue Cross Blue Shield of New Jersey.